The Truth About Customer Loyalty

Do you have the customers you deserve? Antoni Lacinai believes that adopting a servant mentality is the key to building loyal, satisfied customers. In this episode, Antoni shares: How to serve with empathy and still provide expert guidance. The importance of proactive problem-solving to gain trust. Why strategy and value are crucial for lasting customer relationships. Learn how to create customer ambassadors and avoid the pitfalls of short-term tactics that lead to unsatisfied clients. Interested in becoming a podcast sponsor? https://calendly.com/erin-gibney/15-minute-meeting-sponsors 🎧 Listen now for practical tips to elevate your customer satisfaction.   Where to find Antoni: Website: https://antonilacinai.com LinkedIn: https://www.linkedin.com/in/lacinai/  Get Antoni's books: https://antonilacinai.com/books/   Where to find Carl: https://40strategy.com https://www.linkedin.com/in/carljcox/ https://www.instagram.com/carljcox40/ https://x.com/40Strategy   🎧 Measure Success Podcast  https://podcasts.apple.com/us/podcast/measure-success-podcast/id1552291579   🎧 $4M Strategies Podcast  https://podcasts.apple.com/us/podcast/%244m-strategies/id1741584100   📖 Read Carl's book "Lost at CEO: An Entrepreneur's Guide to Strategy": https://a.co/d/iMiZVf2  

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