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The a16z Show

What Happens to Design After AI?

24 Jun 2026

Transcription

Transcript generated automatically by AI and may contain errors.

Chapter 1: How is AI reshaping the design landscape?

0.638 - 7.346 Anish Acharya

Designers when using Claude, as opposed to engineers using Claude, would consistently get better results. And it's because of the language that they use.

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7.426 - 23.305 John Maeda

We have to remember that design in the European sense came from royalty and the desire to be distinctive because they were working with scarce materials. What's interesting about this era is that this idea of taste doesn't fit when all the materials are available to everyone.

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23.285 - 38.425 Anish Acharya

Right now, everybody's trying to solve whether LLMs have taste. These models have millions of definitions of taste. LLMs have been trained on the output of humanity, not on the input. So what led to a design decision is not something that the LLMs know.

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38.405 - 48.836 Paul Bakaus

Maybe advice for our design engineers in the room. How have you in the past effectively communicated the value of an instinct versus a deadline or even another instinct which may be less important?

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48.876 - 73.375 Josh Elman

Yeah, that's a tough one because AI is making it easier than ever to create software. But what happens to design when anyone can generate an interface, a website, or an application with a prompt? Some argue that AI will commoditize design. Others believe it will make great design even more valuable by automating routine work and freeing people to focus on higher-order creative decisions.

74.256 - 90.855 Josh Elman

In this conversation, A16z General Partner Anish Acharya sits down with Microsoft VP of Design John Maeda and Impeccable founder and CEO Paul Backus to discuss design, software, creativity, and what happens when AI becomes part of the creative process.

Chapter 2: What role does taste play in AI-generated design?

93.181 - 109.77 Paul Bakaus

I want to actually talk a little bit about perhaps to begin with the relationship between design and technology. I think there's some people who may view design as sort of more spiritually close to art and others who see it perhaps in a more utilitarian fashion, you know, the design of everyday things.

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109.83 - 115.881 Paul Bakaus

So perhaps, John, I can sort of ask you to kick us off and talk to us about how you see the interplay between the two.

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116.333 - 137.548 John Maeda

Well, first of all, glad to be here. I used to think about this a lot when I was at Kleiner Perkins and thinking like, why is it that design is important in 2014, 15? Like, why was it important? It was because this weird company called Airbnb was unusually successful. And if you connect to why design became important, it was because of mobile.

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137.647 - 160.954 John Maeda

Before mobile, desktop experiences could be crappy and it was okay because you didn't use them very often. But mobile had high usage and therefore it was bad all the time. It would be painful. So that's when it sort of started to happen. In terms of the relationship now, however, I'm so excited to be on this with Paul because I've been a fan of this moment when we'd be able to auto-design.

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160.934 - 166.969 John Maeda

And that's since the 90s when I was at MIT. We thought it was going to be possible one day, and now it's very possible.

Chapter 3: How does automation affect the value of design?

167.169 - 170.577 John Maeda

And Paul, I think, is someone who's really at the cutting edge of all that.

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171.179 - 178.757 Paul Bakaus

Incredible. So elaborate a bit for us. What do you mean by auto design? And is the way that it works today, does that match the sort of idea that you had back in MIT?

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179.412 - 198.637 John Maeda

Well, I mean, if you go back to the 1980s, there was a woman named Muriel Cooper who was unusual because she was a trained print graphic designer. She designed those book fans on MIT Press. There's a beautiful logo at MIT Press. She designed that among other pretty major things at MIT's history publication.

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199.177 - 217.2 John Maeda

She was the one who imagined a world where people wouldn't want to use the terminal and might want to use this thing called Helvetica. to look at things on the screen. So she predicted the whole desktop publishing revolution, electronic publishing revolution. And at the time, she also had a bunch of people from MIT's AI lab.

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217.781 - 229.476 John Maeda

And MIT AI lab was asking, how do we create things by machines that humans are good at? And so her lab focused on how to automatically design things with quote-unquote AI at the time.

Chapter 4: What is the relationship between design and technology?

230.257 - 236.385 Paul Bakaus

Incredible. Paul, give us your view on the relationship and interplay between design and technology. Has it turned out the way you expected?

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236.922 - 258.236 Anish Acharya

I think we're still working that out, to be honest. But I do see a lot of it converging in interesting ways. I remember seeing one of John's talks about algorithmic design a long time ago at some conference. And I always thought that I was always this oddball that was both designer and engineer. And I never wanted to be boxed in into any of those areas.

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258.776 - 277.073 Anish Acharya

But I think the reality is that it's now much easier to build yourself tools that help you with that, right? That help you algorithmically create design and supercharge your design with technology. And I think that's really exciting. So to me, they're one and the same. They've always have been. I mean, John calls it auto design.

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Chapter 5: How can designers and engineers collaborate in an AI-driven world?

277.815 - 297.612 Anish Acharya

I think we're basically like to use John's words as well, we're kind of like raising the floor in areas that can be mechanical. And I think that's really exciting because so much of design is spent with the things that we can automate, as opposed to doing like the really high level thinking of what actually needs to be done, what needs to be built.

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298.153 - 299.616 Anish Acharya

And that's something that I'm really excited about.

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299.917 - 304.041 Paul Bakaus

Paul, do you think there's a tension between craft and automation in design?

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304.481 - 325.66 Anish Acharya

Yeah, I think so. I think there's ultimately, everybody has to think for themselves how much they want to automate away. There is definitely still the intent and the judgment that is needed from a human side, I would say, on figuring out the what and what not to do. I actually really greatly respect people like Steve Jobs because Steve was one of the greatest editors in the world, right?

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325.68 - 347.968 Anish Acharya

He said no to so many things, right? as opposed to saying yes to so many things. And I think having a viewpoint is still important. So I think ultimately the machine can work for you But the same way you take a photo on a good camera, ultimately you figure out what you want to take a photo of. There's a lot of post-processing in the camera, right?

Chapter 6: What are the implications of agentic workflows in design?

348.308 - 360.231 Anish Acharya

There's so much, I mean, if you look at an iPhone camera today, there's so much happening on device. That photo that you took is literally like not reality anymore, right? But there's still some sort of human viewpoint.

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360.785 - 369.04 Paul Bakaus

John, maybe to bring it to you, what do you think are the limitations of the sort of the cloud code, Codex, and all the agents today when it comes to design expression?

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370.022 - 390.846 John Maeda

Oh, wow. Well, I mean, everyone's saying it's limitless and it's that, not the Cambrian period, blah, blah, blah. There's so many adjectives that are like, oh my gosh, amazing. I think the reality is that this has been a long time coming. in the same way we saw writing being automated before LLMs, and we saw marketing assets being automated as well.

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391.547 - 411.345 John Maeda

So we just spread that to the kind of, we went upstream on this idea of designing things, which to Paul's point, it requires restraint, it requires all kinds of things, which is the opposite of engineering. Speaking as an engineer as well, if I can make it, I'm going to build it. Oh, I'll do this. I'll keep doing this and this and this and this. And so restraint isn't part of the equation.

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411.325 - 412.346 John Maeda

Unless you're an architect.

Chapter 7: How does Impeccable enhance the design process?

412.887 - 433.814 John Maeda

Designers always think like architects of the human experience. Now with the harness and the models coming together, we have a nice combo platter. Plus the evals, we have the feedback loop. That's actually really brand new. And that's why I'm so excited. We've been experimenting with Paul. We have this thing called the GitHub Copilot app. It's a new app.

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433.834 - 447.751 John Maeda

And the challenge with that has been to keep the human tastes and craft and all the high-tech goodies. And to Paul's point about raising the floor, humans should be able to raise the ceiling of what they can do.

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448.713 - 460.03 John Maeda

So we have human animators making the craft and the final decisions around some of the super-duper high extreme polish, but we want to have the coding agents do the part that have the drudgery.

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460.01 - 469.725 Paul Bakaus

Yeah, that makes perfect sense. I want to pull the thread about the new Git product. But Paul, why don't we actually take a step back and you can talk to us about Impeccable. What was the intention?

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Chapter 8: What future trends can we expect in design due to AI advancements?

469.845 - 473.191 Paul Bakaus

What does it look like today? And then let's talk a bit about how you and John are working together.

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474.012 - 496.123 Anish Acharya

Yeah, of course. So Impeccable started as an open source project that I needed for myself. So I used to contract for a couple of my friends in the last year to figure out how far can I push AI engineering. And how much can I 10x or 5x or whatever myself? And I know many are going through a journey right now. In the process, I had to build a whole lot of tooling for myself.

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496.644 - 519.395 Anish Acharya

And one of those tools was Impeccable. And ultimately, I noticed that whenever I would tell Claude or Codex, make this better, it would do a really terrible job. Because it didn't know what angle of better, what does better mean in the design context, right? And I also noticed that designers, when using Cloud, as opposed to engineers using Cloud, would consistently get better results.

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520.556 - 540.962 Anish Acharya

So why is that? The model is literally the same. The website is the same. The design system might be the same. But the designers still get better output, even though they're prompting a machine. And it's because of the language that they use. It's because oftentimes engineers don't use the words. Things like vertical rhythm or negative space or make this bolder or quieter.

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541.002 - 558.078 Anish Acharya

They don't have the same vocabulary as a designer who's been in the game for a long time. So the first instinct that I had was to bring that vocabulary to the actual harness, to the agent harness. And that was the first iteration of Impeccable, and that already made a huge difference.

558.718 - 578.863 Anish Acharya

And interestingly, I thought that it would alienate designers and it would mainly appeal to engineers, but that was not the case. I think a lot of designers are being asked right now to move closer to code, and I think that makes a lot of sense. And maybe they're waking up themselves to that idea because everybody's moving closer to code. Code is the substrate that the agents use, of course.

578.843 - 599.545 Anish Acharya

And Impeccable feels like a way to get there much more quickly and with the language that they use. So I would say it's actually like, you know, if I look at the target audience right now, it's half engineers, half designers, a whole bunch of PMs as well, founders, entrepreneurs. But that's how Impeccable came together. It is an agent skill that's completely open source.

600.186 - 623.331 Anish Acharya

It has lots of subcommands to steer. And then I kind of built a visual iteration mode on top of it. and a quality layer that removes slop. And of course, we can talk about that too. But it does stop the overfitting of the models. So not everything is Claude Beige, as I call it, or, you know, instruments, the riff, italics, or purple gradients. But yeah, it's ultimately these three pieces.

623.391 - 629.438 Anish Acharya

So vocabulary, it's a quality layer, and it's a visual iteration mode that runs in your own code base.

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