Fraud is front and center for America's banks, and on the latest episode of the ABA Banking Journal Podcast — sponsored by Alkami — ABA's Paul Benda and Peter Cook discuss several recent initiatives taken by ABA to help banks tackle fraud from a variety of fronts. Benda discusses ABA's recently expanded Fraud Contact Directory, which is free to all banks and now encompasses other forms of fraud to facilitate prompt claims. He also explores new tools banks are using to tackle rising fraud numbers. Meanwhile, Cook discusses the latest incarnation of ABA's award-winning #BanksNeverAskThat anti-phishing campaign — returning for a fourth year in October and also free to all banks — and previews a new companion initiative, Practice Safe Checks, that educates consumers about how to avoid becoming unwitting victims of check fraud.
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