AI Leaders Podcast #87: The Democratization Multiplier: AI at Scale in Financial Services

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Recorded25 Sep 2026

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In this episode, host Keri Smith, Global Lead for AI and Data in Banking & Capital Markets at Accenture, sits down with Adrian Crockett, General Partner and Head of EJ Labs at Edward Jones to explore what it truly means to democratize AI across a 55,000-person organization, how to empower non-engineers to safely build and deploy agents, close the AI value gap, and shift from isolated pilots to a platform-first mindset without sacrificing speed or governance.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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