In this episode of Agency Intelligence podcast, host Jason Cass interviews Jeremy Goodrich, Owner of Shine Insurance Agency. Episode Highlights: Jeremy mentions that he and his wife established Shine Insurance Agency in 2013, aiming to transform people's perception of insurance. (1:36) Jeremy advises new agency owners to start writing down their processes from the beginning to create efficient systems. (6:48) Jeremy discusses his experience in discovering a commercial real estate niche and his strategy for managing clients' risks. (9:00) Jeremy mentions that the fundamental elements of building a business are the three E's: Education, Experience, and an Entourage. (11:24) Jeremy explains the concept of charging additional fees for app access, noting that it would only be successful if the value offered by the agency justified the cost. (23:31) Jeremy shares insights on the significance of transforming an agency into a passive income source, and provides examples of his accomplishments in this area. (26:07) Key Quotes: “One of the first things I always advise someone who's a new agency owner, maybe they haven't written their first million dollars in premium yet, is even from the beginning, start writing down your processes.” - Jeremy Goodrich “If you're going to find success in a business, you first have to have education, you second have to have experience. And then the third one is…you have to have an entourage.” - Jeremy Goodrich Resources Mentioned: Jeremy Goodrich LinkedIn Shine Insurance Agency Reach out to Jason Cass Agency Intelligence

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