In this episode of Agents Influence podcast, host Jason Cass interviews Kimi Donahue, Agency Success Manager at Openly. Episode Highlights: Kimi discusses her podcast, Metal Health, which focuses on mental health and heavy metal music. (0:34) Kimi mentions that she is an Agency Success Manager for Openly as well as a heavy metal musician. (3:45) Kimi discusses her transition from Agency Owner to Openly. (6:14) Kimi explains that Openly is an insurance tech company founded by insurance professionals who understand the needs of the insurance industry. (8:50) Kimi shares her experience running her "Everything Insurance" agency and the importance of finding a niche. (10:32) Kimi discusses the significance of setting expectations and providing feedback in a business partnership, and the challenges of implementing it. (17:48) Kimi believes that having hard conversations in both personal and professional relationships is essential. (20:19) Kimi discusses the advantages of role-playing and providing effective feedback. (21:55) Key Quotes: “The cool part about Openly and I can actually attest to this because I work for them. It was built by insurance people. You know, there's a lot of InsurTech companies that are technology getting into the insurance space and Openly is quite the opposite. It's insurance people getting into the tech space.” - Kimi Donahue “Learning to have hard conversations, both at work and in your personal lives, whether it's a romantic relationship or with friends, is huge.” - Kimi Donahue “I could talk about roleplay all day long. But my favorite thing about it is it teaches you other perspectives, you know, you think you've got a great script, and then you hear someone say, even if you just walk away with one golden nugget, you're like, Oh, that was worth it.” - Kimi Donahue Resources Mentioned: Kimi Donahue LinkedIn Openly Metal Health Podcast Reach out to Jason Cass Agency Intelligence

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