In this episode of Power Women In Insurance, Teresa Kitchens sits down with Ciara Gravier Founder & CEO of The Bunker Insurance & Risk Management. Teresa and Ciara discuss commercial insurance, how being a woman is challenging, and how to niche down. Episode Highlights: Ciara shares her background story and how she got to where she is today. (1:15) Ciara explains how her business has been affected by COVID. (3:54) Ciara shares what they learned from their experiences during COVID. (9:01) Ciara explains the sales process training and what it helps you with. (15:46) Ciara shares that she is not afraid to tell the truth when she does not know the answer to something. (25:50) Ciara shares her advice for people that are starting and wanting to nail their process. (33:34) Ciara talks about the importance of doing business with the people that you want to. (39:01) Ciara shares a couple of things to consider before deciding to let go of a client. (41:43) Ciara explains that everything is a learning curve, and we are learning every day. (44:49) Key Quotes: "If this is your job, and this is what you're going to do, and you're going to grow a business, you might as well do it with the people you like, right?" - Ciara Gravier "I don't know everything, but I am associated with people that do. So if I don't know the answer, I have someone on my side that does. So I will get you the answer." - Ciara Gravier "When I was younger, my dad told me - If you’re going to make insurance your career get designations, because, I mean, you're young, and you're a woman in a man’s industry" - Ciara Gravier Resources Mentioned: Ciara Gravier LinkedIn The Bunker Insurance & Risk Management Contact Teresa Kitchens Sterling Insurance Group

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