Agent Power Huddle
Best Practices on Hiring and Managing VAs | Frank Klesitz and Oggie Penev | S6 E52
15 Mar 2022
Frank and Oggie dive into the world of Virtual Assistants. Oggie as Frank about the step-by-step process of the start to training and Frank explained the basic things you need to find for your VA’s like Cognitive ability, personality, and motivation. Frank also shares his mindset on how to set up a system that can maximize the ability of VAs to perform at a high level.00:00 Intro02:12 How do we start?06:58 3 things you need to find11:39 Hiring Process19:52 International Position22:10 How do we pay them?23:26 Training26:43 Performance29:19 End Remarks
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