Special round table edition: Barclay Rae and Sanjeev NC discuss why we shouldn't fear bots at work

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AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics not yet transcribed

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Recorded26 Jul 2020

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Show notes

Barclay Rae, co-author of the ITIL v4 guides and ITSM consultant, and Sanjeev NC, AI enthusiast and former Product Marketing lead at Freshworks, join host Dan Turchin to discuss where AI is helping organizations and why fears of job elimination are unfounded.Listen and learn...Why "artificial" is a better description of today's AI technology than "intelligent"How AI is helping reduce training time for help desk agentsKey metrics you should be using to make sure your AI project is successfulThe skills you need to lead your organization's first AI projectWhat gamification has in common with AI

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