Klarna Replaces 700 Employees with ChatGPT Saves $40M

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Recorded28 Feb 2024

Publisheranchor.fm ↗

Handlerec:5749489

Show notes

In this episode, we dive into how Klarna leveraged ChatGPT to revolutionize their customer support, eliminating 700 positions and saving $40 million. We'll explore the implications of this move for the future of customer service and the workforce. Invest in AI Box: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Republic.com/ai-box⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Get on the AI Box Waitlist: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://AIBox.ai/⁠⁠ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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