If you have Airbnb, you know how painful it is when a subpar review tanks your ranking and scares off future guests. If you're trying to build financial freedom through your short term rental business, every single review matters! That's exactly why tuning in to this episode is so important. Today, we're breaking down the psychology behind 'surprise and delight items' that we have honed over our 5,000 Airbnb guest stays. Tune in to learn how simple, $5 guest gifts can dramatically boost your reviews, increase forgiveness for small issues, and create the kind of emotional connection that leads to repeat bookings and glowing 5-star reviews that grow your business! Topics discussed in this episode: The science behind why surprise and delight works on Airbnb guests Surprise and delight parameters you need to know before you buy The 3 core Airbnb categories of gifts that consistently deliver Practical guidelines on what surprise and delight items to avoid How to choose the item that will give you the highest ROI (match your avatar) Our model for determining price point so your margins stay healthy The #1 thing NOT to do with Airbnb surprise and delight 🎁Get Our Curated List of Airbnb Surprise & Delight Items: www.hostcoach.co/suprise-and-delight CONNECT WITH THE HOST COACHES - Our Airbnb Advice Blog, Classes & Coaching: www.hostcoach.co Airbnb Revenue Management: www.airbnbrevenuemanagement.com YouTube: www.youtube.com/@hostcoach Instagram: www.instagram.com/host_coach

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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