Send us a message!Welcome to the second episode of Pour Decisions: When Stays Go Sideways, presented by Safely.In this episode, Alex and Annie are joined again by Amanda Martins, VP of Business Development at Safely, for another round of real guest stories, summer stay surprises, and practical takeaways for short-term rental operators.This conversation is all about “vacation brain” and the strange, messy, and sometimes costly decisions guests make when they are out of their normal routine.From poolside surprises to hot tub chaos and grill-related mishaps, this episode brings the stories, the laughs, and the reminders operators can use before the next stay goes sideways.We discuss:05:38 - Why summer season can bring more guest-related damage08:38 - How vacation brain shows up in real short-term rental claims18:53 - What operators can learn from pool, hot tub, and grill-related incidents25:29 - Why clear amenity instructions can help reduce preventable issues10:24 - How protection programs can support owner trust08:20 - Why guest involvement is not always required in many damage claims11:49 - How Safely helps property managers explain coverage to homeowners38:30 - Why operators should think about preparation before the busy season gets messyConnect with Amanda:LinkedIn: https://www.linkedin.com/in/amandakatmartins/Learn more about Safely:Website: https://safely.com/alex-and-annieLinkedIn: https://www.linkedin.com/company/safely-stay/Instagram: http://instagram.com/safely/Facebook: https://www.facebook.com/safelyprotectionThis episode’s cocktail: Hugo Spritz with a twistA refreshing summer spritz inspired by Annie’s favorite vacation drink, with Amanda’s optional vodka twist.Ingredients:ProseccoElderflower liqueurFresh limeFresh mintClub sodaVodka, optionalHow to make it:Build over ice in a wine glass. Add elderflower liqueur, lime, mint, and vodka if using. Top with Prosecco and club soda, then stir gently.Best enjoyed responsibly and preferably nowhere near a hot tub full of seafood.#vacationrentals #shorttermrentals #vacationbrain

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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