A Fishbone Diagram for Digital Transformation - ATQ 03

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Recorded21 Jul 2025

Publisheranchor.fm ↗

Handlerec:12555119

Show notes

Discover a powerful revamp of the traditional fishbone diagram for digital transformation. Originally a tool for root cause analysis, this diagram has been adapted to assess an organization's current state and drive digital change by replacing traditional categories with those essential for the digital age. Tune in to learn how this customized tool pinpoints digital strengths, weaknesses, and opportunities, and provides a structured roadmap for digital maturity.This episode is based on the article "Land big returns with a revamped fishbone diagram customized for Quality 4.0 and the digital age" by Darshi Bassi and Marissa Gentling in Quality Progress magazine.

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