“The main reason I wrote the book was for that retailer who is slowly sinking into oblivion, and thinking that a slightly better version of mediocre is enough to win” Steve Dennis is a retail industry veteran, keynote speaker on retail innovation, podcast host, and has recently revised his bestselling book “Remarkable Retail - How to Win & Keep Customers in The Age of Disruption”. Steve is President of Sageberry Consulting, Strategic Advisor, Senior Forbes Contributor and holds an MBA from The Harvard School of Business. In Episode 16 we talk about the current retail environment, fostering a culture of experimentation, mapping out the customer journey and, of course, how to be remarkable. STEVE DENNIS LinkedIn: https://www.linkedin.com/in/stevenpdennis Instagram: @Stevenpdennis - https://www.instagram.com/stevenpdennis Twitter: @Stevenpdennis - https://twitter.com/StevenPDennis Website: https://stevenpdennis.com RetailWire: https://www.retailwire.com/author/steve-dennis Forbes: https://www.forbes.com/sites/stevendennis Podcast: https://podcasts.apple.com/us/podcast/remarkable-retail Books: https://stevenpdennis.com/remarkable-retail/ Keynote Speaking: https://stevenpdennis.com/speaking/ EPISODE #16: You can listen to the full episode here OR WATCH it on YouTube - https://youtu.be/aD8LItLQ_fM MARIA HVOROSTOVSKY: LinkedIn: https://www.linkedin.com/in/mariahvo/ Instagram: @MariaHvo - https://www.instagram.com/mariahvo/ Clubhouse: @MariaHvo - https://www.clubhouse.com/@mariahvo Get in touch if you need help HIRING your senior leadership team LEAVE A REVIEW: If you’re listening on Apple Podcasts make sure to Subscribe, Rate, and leave a REVIEW. The best review will get a mention in the next episode!

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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