Only 17% of small teams write down what they do. Most just try to remember everything, which leads to stress and feeling overwhelmed. Layla Pomper, CEO of ProcessDriven and a systems expert, talks about how to build strong systems in your business. She shares her own journey from running a carpentry business with her husband to helping over 2,100 clients and 119,000+ YouTube followers. Layla explains the difference between good tools and good systems, and why writing down what you do is so important. She also discusses common mistakes teams make, like relying too much on software. This episode of Architecture Business Club will help you understand why better systems are key, not more tools.Today’s GuestLayla Pomper is the CEO of ProcessDriven® and the go-to expert on systemizing small team operations. Since 2018, Layla has been using software, process documentation, and storytelling to guide over 2,100+ clients and 119k YouTube subscribers to “enjoy the process” so they can delegate, grow, or simply relax. Creator of the Systemization Snapshot™— an operations audit and report that has benchmarked the operations of hundreds of teams—Layla’s mission is to turn “build your business systems” into a game that small teams can win in any industry.Episode Highlights00:00 Introduction00:50 Meet Layla Pomper: CEO of ProcessDriven02:25 Layla's Journey from Carpentry to Systems04:26 The Importance of Documenting Business Systems05:48 Why Systems Matter More Than Tools07:17 The Pitfalls of Relying on Software12:52 Learning from Other Industries14:30 Defining Good Systems vs. Good Tools21:32 The Benefits of Writing Down Processes27:07 Tool Switching: Does It Solve Real Issues?29:27 Practical Steps to Improve Your Systems30:54 Final Thoughts and Takeaways34:50 Layla's Favourite Place and Closing RemarksKey TakeawaysWrite Things DownYou should not try to remember everything in your head. When you write down what you do at work, it helps you and your team know what needs to be done. This makes your job less stressful and stops you from forgetting important steps.Don’t Let Software Decide How You WorkIt’s easy to think that new tools or apps will fix your problems. But you should first decide how you want to work, then pick tools that fit your way. If you let the software choose for you, you might end up working in a way that does not suit you.Learn from OthersYou can learn good ideas from people in your own job and from other jobs too. Ask others how they do things and share what works for you. Sometimes, a simple trick from another business can help you do your work better.Connect with Layla on LinkedIn 🤝Click here to get your Free Operations Audit and Identify Your Team's Biggest Bottleneck in Minutes - take your Systemization Snapshot today. 🖥️Curious about podcasting? Click here to book a chat with Jon 🎧Want to meet people like you? Click here to join our community 🤝Want more freedom? Grab the Architecture Business Blueprint 🎁

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