Arsenio's Business English Podcast | Season 9: Episode 17 | Hostile Complainers

Send us a textCustomer service representatives must always keep a straight face when dealing with the most egregious specimen. One fundamental that most of them lack is "empathy," and in today's podcast, you're going to hear just that!Early Access: https://arsenioseslpodcast.podia.com/toefl-ibt/34154/monthly/buyTOEFL iBT Listening Course: https://arsenioseslpodcast.podia.com/toefl-ibt-listening-courseTOEFL iBT Reading Course: https://arsenioseslpodcast.podia.com/toefl-ibt-reading-courseTOEFL iBT Writing Course: https://arsenioseslpodcast.podia.com/toefl-ibt-pre-writing-courseTOEFL iTP Course (Reading): https://arsenioseslpodcast.podia.com/toefl-itp-reading/buyTOEFL iTP Course (Structure): https://arsenioseslpodcast.podia.com/toefl-itp-structure/buyTOEFL iTP Course (Written Expression): https://arsenioseslpodcast.podia.com/toefl-itp-written-expressionTOEFL iTP Course (Listening): https://arsenioseslpodcast.podia.com/toefl-itp-listeningInstagram ESL Podcast: https://www.instagram.com/arsenioseslpodcast/Podcast on Spotify: https://open.spotify.com/show/7hdzplWx6xB8mhwDJYiP6fFacebook: https://www.facebook.com/Arseniobuck/?ref=bookmarksYoutube: https://www.youtube.com/channel/UCIzp4EdbJVMhhSnq_0u4ntABuzz sprout: https://www.buzzsprout.com/165390PLATE & PONDER: EMPTY NESTING w/ Jen & Chris FentonWith a wine buzz, an empty-nesting married couple tackles a full plate of global issues.Listen on: Apple Podcasts   SpotifySupport the showEarly Access Membership (for avid listeners and those who want all my podcasts early!) $10/month or $100 a year WhatsApp: +66 (Thailand) 06 3359 0002Emails: [email protected] Instagram: https://www.instagram.com/thearsenioseslpodcast/Second Instagram: https://www.instagram.com/arsenioseslpodcastt/ Youtube: https://www.youtube.com/channel/UCIzp4EdbJVMhhSnq_0u4ntA

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