Send us a textSo, some of you may be confused by the title, but most businesses in the world fail because they have air traffic controllers and pilots in flight attendant positions. As a flight attendant, although fake most of the time, they have the human connection. If you were to put a pilot in that same position, they would fail because they're very bad with people. Air Traffic Control officers? Beyond terrible...their goal is to get your from point a to point b safely. That's in. So, if you have a pilot, who lacks empathy, in a role that they shouldn't be, it could hurt your business. In today's podcast, we will listen to a lady follow-up with late payments, and because she's not a flight attendant, she fails miserably and potentially loses out on customers with the attitude and carelessness she has. TOEFL iBT Writing Course: https://arsenioseslpodcast.podia.com/toefl-ibt-pre-writing-courseTOEFL iTP Bundle (Reading, Structure, Written Expression):Try my TOEFL membership: https://arsenioseslpodcast.podia.com/toefl-ibt/buyPodia TOEFL Memberships: https://arsenioseslpodcast.podia.com/toefl-ibtPodia TOEFL iTP Course (Reading presale): https://arsenioseslpodcast.podia.com/toefl-itp-reading/buyPodia TOEFL iTP Course (Structure): https://arsenioseslpodcast.podia.com/toefl-itp-structure/buyPodia TOEFL iTP Course (Written Expression): https://arsenioseslpodcast.podia.com/toefl-itp-written-expressionInstagram ESL Podcast: https://www.instagram.com/arsenioseslpodcast/Podcast on Spotify: https://open.spotify.com/show/7hdzplWx6xB8mhwDJYiP6fFacebook: https://www.facebook.com/Arseniobuck/?ref=bookmarksYoutube: https://www.youtube.com/channel/UCIzp4EdbJVMhhSnq_0u4ntALinkedin: https://www.linkedin.com/in/arsenio-buck-9692a6119/Instagram: https://www.instagram.com/thearseniobuckshow/?hl=enBuzz sprout: https://www.buzzsprout.com/165390Support the showEarly Access Membership (for avid listeners and those who want all my podcasts early!) $10/month or $100 a year WhatsApp: +66 (Thailand) 06 3359 0002Emails: [email protected] Instagram: https://www.instagram.com/thearsenioseslpodcast/Second Instagram: https://www.instagram.com/arsenioseslpodcastt/ Youtube: https://www.youtube.com/channel/UCIzp4EdbJVMhhSnq_0u4ntA

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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