Which habits are keeping you from being a great communicator? Julian Treasure is the chair of the Sound Agency, a firm that advises worldwide businesses – offices, retailers, airports – on how to design sound in their physical spaces and communication. How to be Heard: Secrets for Powerful Speaking and Listening, based on his TED Talk, offers practical exercises to improve communication skills and an inspiring vision for a sonorous world of effective speaking, conscious listening and understanding. Goodreads: https://www.goodreads.com/book/show/34027310-how-to-be-heard?from_search=true&from_srp=true&qid=Bx6tQrMksU&rank=1YouTube: https://youtu.be/P8LvHffGXKMAudio production by Graham StephensonEpisode music: Caprese by Blue Dot Sessions

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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