In this episode, we dive into the key differences between Customer Data Platforms (CDP) and Customer Relationship Management (CRM) systems. We explore Microsoft's CDP known as Customer Insights (CID), discuss its features, capabilities, and how it unifies data to provide actionable insights. We also touch on the integration of AI and the concept of unified profiles. Additionally, we cover licensing details for CID and the implications for businesses looking to implement CDP solutions. Join us for an informative discussion on optimizing customer data management and marketing strategies.
No persons identified in this episode.
This episode hasn't been transcribed yet
Help us prioritize this episode for transcription by upvoting it.
Popular episodes get transcribed faster
Other recent transcribed episodes
Transcribed and ready to explore now
3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE
01 Jan 1970
El Partidazo de COPE
13:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
13:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
迷你心身 38. 我們有什麼怪癖
21 Dec 2025
心身難路上的身心科