Awkward Silence
Episodes
CRM Chronicles: From Awkward Introductions to Security Solutions
12 Dec 2025
Contributed by Lukas
Join us for an exciting episode as we welcome our very first guest, Ali Nelson, to the podcast! Together, we dive into the complicated world of CRM se...
AI, Copilot, and Community: Our Time at the Power Platform Conference
17 Nov 2025
Contributed by Lukas
In this episode, Ashley and Ed reflect on their experiences at the Power Platform Community Conference. They discuss the challenges of navigating the ...
The Uncomfortable Truth: A Dialogue on Gender Dynamics
30 Oct 2025
Contributed by Lukas
In this episode, Ed and Ashley dive deep into workplace dynamics and gender bias, as we share personal experiences and highlight the importance of dis...
Awkward Silence to Engaging Dialogue: A Pre-Conference Chat
20 Oct 2025
Contributed by Lukas
In this episode, Ed and Ashley share exciting updates on their upcoming sessions at major Dynamics and Power Platform events, and tease future special...
Decoding Customer Insights: A Look at Microsoft's CDP
22 Sep 2025
Contributed by Lukas
In this episode, we dive into the key differences between Customer Data Platforms (CDP) and Customer Relationship Management (CRM) systems. We explore...
Navigating Microsoft Certification Exam Realities
08 Aug 2025
Contributed by Lukas
In this episode, join a candid conversation about preparing for Microsoft Power Platform certification exams, specifically the PL-200 and PL-600. Join...
Navigating New Frontiers: The Microsoft AI Accelerator for Sales Unveiled
21 Mar 2025
Contributed by Lukas
Exploring the Microsoft AI Accelerator for Sales: Opportunities, Challenges, and Future ImplicationsJoin us as we discuss the newly announced Microsof...
The Art of Requirements Gathering and Solution Design
10 Nov 2024
Contributed by Lukas
In this episode, we dive deep into a variety of listener questions from recent power platform conferences with our hosts, discussing key topics such a...
A Dive into Power Platform and Agile Practices
04 Oct 2024
Contributed by Lukas
Join us as we dive into questions from Ashley’s session from Power Platform Community Conference that she presented with Neil Benson entitled From B...
Conquering CRM Resistance: Real Talk on User Adoption
10 Sep 2024
Contributed by Lukas
Join Microsoft Business Applications MVPs Ed Gonzales and Ashley Steiner in a candid discussion about user adoption in CRM implementations. They share...
Marketing Evolution: Features and What’s Coming Next
30 Aug 2024
Contributed by Lukas
In this episode, join us as we discuss advanced CRM marketing features beyond Microsoft's Copilot. We dive into email management tools, including ...
Innovative Sales Tools Without Copilot
18 Jul 2024
Contributed by Lukas
In this episode of the Awkward Silence Podcast, hosts Ed Gonzales and Ashley Steiner, both Microsoft MVPs, dive into various Microsoft tools that enha...