Not all businesses deliver the same experience. Some leave you feeling valued, while others just get the job done and move on. In this week’s episode, Avram and Rachel share a recent experience that made them rethink what truly sets great businesses apart. From unexpected delays to a lack of communication, they break down the small but powerful details that make or break customer experience. Whether you’re running a business or just appreciate great service, this episode will have you thinking about the little things that leave a lasting impression. 🎧 Listen now: https://babiesandbiz.com/75 Key Highlights from this Episode: Avram and Rachel share a recent experience that highlighted the impact of customer experience.Why good service isn’t just about the final product—it’s about how customers feel throughout the entire process.How last-minute reschedules, lack of communication, and overlooked details can frustrate customers.The unexpected ways small inconveniences can snowball into bigger frustrations for clients.Why managing expectations and keeping customers informed is just as important as delivering quality work.How businesses can create a seamless experience that builds trust, loyalty, and referrals. Available on: ▶️ Apple: babiesandbiz.com/apple ▶️ Spotify: babiesandbiz.com/spotify ▶️ Google: babiesandbiz.com/google Connect with Us on Social Media: Facebook: https://BabiesAndBiz.com/FB Instagram: https://BabiesAndBiz.com/IG TikTok: https://BabiesAndBiz.com/TT Twitter: https://BabiesAndBiz.com/TW YouTube: https://BabiesAndBiz.com/YT

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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