Show notes
In this episode of the Badass Leaders Podcast, Angela Gill Nelms sits down with Brandon Smith, leadership coach, TEDx speaker, professor at Emory University, and author known as "The Workplace Therapist." Together, they explore the human side of leadership and why so many workplace challenges are rooted in psychology rather than process.Brandon shares the deeply personal story of growing up with a debilitating stutter, how that experience shaped his understanding of communication and resilience, and why he believes purpose is often born from pain. The conversation dives into narcissistic leadership, toxic workplace cultures, trust, vulnerability, curiosity, and the hidden costs of urgency-driven organizations.You'll also learn Brandon's powerful frameworks for building trust, navigating difficult leaders, setting healthy boundaries, creating psychological safety, and moving from being the hero of the team to becoming the leader who develops othersLearn More About Brandon Smith:Facebook: https://www.facebook.com/brandonsmithwptLinkedIn: https://www.linkedin.com/in/brandonsmithtwpt/Website: www.theworksmiths.com / www.theworkplacetherapist.com Timestamps:00:00 The Chaos of Urgency in Leadership02:12 Brandon Smith: The Workplace Therapist's Journey06:18 The Impact of a Horrible Boss on Leadership Philosophy11:51 Balancing Compassion and Accountability in Leadership16:32 Overcoming Stuttering: A Journey to Empathy20:25 The Role of Pain in Finding Purpose25:59 Understanding Narcissism in Leadership30:00 Identifying Narcissistic Traits in Interviews34:02 Understanding Narcissism and Insecurity35:16 Healthy Confidence vs. Narcissism39:32 The Importance of Curiosity in Leadership44:14 The Dilemma of Toxic Leaders48:54 Recognizing Adaptation to Toxic Environments57:02 Building Trust Through Vulnerability and Curiosity01:05:00 The Impact of Curiosity and Questioning01:08:52 Understanding Assumptions and Clarifying Questions01:12:55 The Importance of Personal Branding in Leadership01:20:01 Managing Urgency and Prioritization in Leadership01:26:59 Rapid Fire Insights and Final ThoughtsThe discussion also tackles questions…What is the difference between confidence and narcissism in leadership?How do narcissistic leaders impact team culture and performance?Why do organizations tolerate toxic high performers?What are the warning signs of a dysfunctional workplace?How can employees protect themselves when working for a toxic leader?Why is curiosity one of the most important leadership skills?How do assumptions damage communication and trust?What does healthy vulnerability look like in leadership?How is psychological safety created on a team?Why do leaders struggle to build trust with employees?What is the relationship between authenticity, vulnerability, and credibility?Why are so many leaders addicted to urgency?What is the Hot Sauce Principle?How can leaders distinguish healthy pressure from toxic pressure?Why do organizations unintentionally create burnout?What is the difference between being an "Author" and an "Editor" as a leader?Why do high performers struggle to delegate?How can leaders stop being the hero and start developing others?How do communication skills impact leadership effectiveness?Can resilience and confidence be developed over time?10 Key Takeaways from Brandon Smith on Leadership, Trust, and Workplace CultureThe Best Leaders Build Trust Through Authenticity, Vulnerability, and CredibilityPurpose Often Emerges from Life's Hardest ExperiencesCuriosity Is One of the Most Underrated Leadership SkillsNarcissistic Leadership Creates Long-Term Damage to TeamsPsychological Safety Starts with the LeadesMost Workplace Conflicts Are Rooted in Poor CommunicationHealthy Urgency Creates Focus; Excessive Urgency Creates ChaosLeadership Is About Developing People, Not Becoming the HeroStrong Boundaries Protect Both Performance and Well-BeingResilience and Agency Can Be Developed Over TimeSimilar EpisodesPatrick Lyons: https://youtu.be/Crf6TXEB-Rk?si=rifGZy1I2LH-oFF3 Jim Huiling: https://youtu.be/P_oYkReLpQU?si=UjLWWJAIkBfgyn8r ProductionProduced by: The AGN GroupHost: Angela Gill NelmsProducer: Katie HartTagline: Be Brave. Be Badass.Websites: www.theagngroup.com and www.AngelaGillNelms.comAbout The AGN Group:At The AGN Group, we believe every individual, team, and company can unlock their inner badass, one brave step at a time. www.TheAGNGroup.com.Social Media Channels:Instagram: https://www.instagram.com/badassleaderspodcast/Twitter: https://x.com/BALeadersPodTikTok: https://www.tiktok.com/@baleaderspodLinkedIn: https://www.linkedin.com/company/badass-leaders-podcast2Want to be a Podcast Guest?If you are interested in being a guest on the podcast, read more here: https://www.angelagillnelms.com/be-our-guest/