In this episode of the Be More podcast, Tom Bassett and Sarah Metcalfe delve into the role of a Chief Happiness Officer within organizations, particularly in the Salesforce ecosystem. They explore the importance of employee well-being, the science of happiness, and how fostering a positive workplace culture can lead to better outcomes for both employees and organizations. The conversation also addresses the challenges of toxic positivity, the significance of psychological safety, and the essential skills required for someone in this role. Sarah shares her personal journey and insights on how to create a happier workplace, emphasizing that anyone can embody the principles of a Chief Happiness Officer, regardless of their title.

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