This episode, recorded live at the Becker’s Healthcare 30th Annual The Business and Operations of ASCs, features Dr. Rick Ngo, General Surgeon at Texas Hernia & Surgical Specialists. Here, he shares his approach to prioritizing the patient experience, from initial consultation through post-surgery care. Dr. Ngo also discusses the importance of providing individualized attention to each patient, even when managing a high volume of cases.Disclaimer: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax, and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) make no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in the podcast are the sole opinions of the guest. Your receipt of this material constitutes your acceptance of these terms and conditions.

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