Negotiations can be difficult; it’s not a perfect science. But there are some things we can do to make them run more smoothly. In this conversation with negotiations & mediation guru Elise Margow we discuss: * Common negotiating mistakes that novice negotiators make, and those made by more experienced negotiators. * Myths about negotiations that can get in the way, such as that negotiations need to be a compromise, as well as unhelpful assumptions about how happy each party should feel after the negotiation. * Tips for building trust, using anchors, managing reciprocity and dealing with difficult situations & difficult negotiators (whether they be table-thumping aggressive-types who storm out of the room, or quiet introverts who are reluctant to express themselves).

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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