Behind the Docs
10. From Chili's Training Docs to Enterprise DITA Migration with Laura Minaie
04 Nov 2025
In this episode, we welcome Laura Minaie to Behind the Docs! Laura recently joined our team and brings a fascinating journey from editing training documents at Chili's to becoming a content strategist in the tech documentation world. She shares her 12-year career at Citrix/LogMeIn, discussing how she discovered technical writing, led a major DITA migration, and learned crucial lessons about proving the value of tech docs in organizations. Laura also discusses the complex relationship between marketing and technical communications, the importance of structured content, and why future-proofing your documentation is essential.
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