Andrew Fairgray: 2degrees Chief Business Officer on the research showing the impact of AI use on SMEs

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Recorded28 Apr 2026

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AI seems to be having a positive impact on Kiwi businesses. A new report from 2degrees and Deloitte suggests small and medium businesses using high levels of AI made around $400,000 more in 2025 than comparable non-users. Larger businesses averaged around $59.1 million more, with 82% of firms using some form of AI. 2degrees Chief Business Officer Andrew Fairgray told Mike Hosking the ones getting the best results are being disciplined and going deep. He says they’re not just redesigning existing workflows with the addition of AI, they’re stepping back and looking at what they need to do going forward, and how they can leverage AI as an enabler. LISTEN ABOVE See omnystudio.com/listener for privacy information.

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