Jeremy O'Brien: Air New Zealand's Chief customer and digital officer blames accelerated inflation for increase in prices

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Recorded15 Oct 2025

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It's thought that the aviation sector is over capitalising - as New Zealand's domestic airfares have shot up more quickly than any other country. A global airport group says domestic airfares are up 63% in six years, and are well ahead of the second-highest, up 53%. Air New Zealand's Chief customer and digital officer Jeremy O'Brien told Mike Hosking that accelerated inflation is effecting the industry. He says we're a reasonably small country with long distances to fly. O'Brien says in many cases the industry is over-capitalising, which then impacts the sustainability of the market. LISTEN ABOVESee omnystudio.com/listener for privacy information.

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