Jon Duffy: Consumer NZ CEO on New World's Smeg kitchenware promotion leaving customers unhappy

episode

Best of Business not yet transcribed

▲ 0

Transcript

This episode hasn't been transcribed yet Upvotes decide what gets transcribed next — 0 so far. Sign in to upvote

More from Best of Business

Jannet Xuccoa: When's the right time for a trust? 44 min · 21 Dec 2025

All episodes from Best of Business →

Report any issue

Source

Recorded05 Aug 2025

Publisheromnycontent.com ↗

Handlerec:7246510

Show notes

New World customers are struggling to get their hands on Smeg kitchenware, available under a 12-week promotion. They can collect one sticker for every $20 spent. But the highest-value option, the braiser, is running out - and New World says there won't be any extra deliveries. Consumer NZ, CEO Jon Duffy, says New World has specified this is 'while stocks last'. But he says it's also required by law to have appropriate stocks. "With these promotions, this is not their first rodeo, they've done these over the years - so they do know that these promotions are popular." LISTEN ABOVESee omnystudio.com/listener for privacy information.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.