Murray Crane: Crane Brothers expert reveals what latest data says about Kiwis' shopping habits

episode

Best of Business not yet transcribed

▲ 0

Transcript

This episode hasn't been transcribed yet Upvotes decide what gets transcribed next — 0 so far. Sign in to upvote

More from Best of Business

Jannet Xuccoa: When's the right time for a trust? 44 min · 21 Dec 2025

All episodes from Best of Business →

Report any issue

Source

Recorded10 Jun 2025

Publisheromnycontent.com ↗

Handlerec:7246640

Show notes

New figures from NZ Post’s latest eCommerce Market Sentiments Report show more Kiwis get last-minute jitters before they check out. The data shows 68 percent of shoppers would abandon their cart if the cost of delivery was too high and 57 percent would hit the exit button if free returns weren't available. Murray Crane from Crane Brothers says it's likely people are treating the cart like a 'Pinterest board' and saving things they like before they move to make a purchase. "And then they kind of do a review and realise they don't like it. There's a whole lot of factors contributing to them not going through with that last part of the transaction." LISTEN ABOVESee omnystudio.com/listener for privacy information.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.