When your customers don’t speak tech, how do you help them choose wisely—and trust you along the way?In this episode, we welcome Chris Ollier, Senior Director of Demand Generation at Bonterra, to tackle the challenges of brand and digital strategy in the nonprofit sector.With a wealth of experience ranging from Fortune 100 companies like Verizon and the NFL to independent projects, Chris shares his journey through diverse roles in creative design and tech startups. He discusses Bonterra's mission to drive social good through innovative software solutions for nonprofits and explores the complexities of maintaining brand authenticity amidst corporate transitions.We also cover:The significant impact of brand consistency on performance metrics like market share and brand valuation.How valuable AI is in enhancing creative processes and the necessity for expert guidance and validation.Bonterra's approach to brand building, focusing on straightforward design, genuine customer connections, and alignment with social good initiatives.

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