In this episode, trial lawyer and communication expert Jefferson Fisher explores the real art of communication — from difficult conversations and emotional regulation to ego, relationships and the hidden psychology behind how we speak to one another. Drawing on his experience as a courtroom advocate and one of the internet’s most trusted voices on communication, Jefferson shares practical insights into staying calm under pressure, handling conflict without escalation, and learning how to truly listen. Together, Jefferson and I unpack why so many of us struggle with communication, how our upbringing shapes the way we argue and connect, and what happens when we replace human connection with screens and text messages. We also cover the prevalence of public speaking anxiety, emotional intelligence, humility and the importance of curiosity over ego. Along the way, Jefferson offers simple but powerful tools for navigating heated moments, understanding what people really mean beneath their words, and becoming more intentional in the way we show up for others. This insightful conversation is packed with useful advice you can use right now if you want stronger relationships, better conversations and a deeper understanding of what it means to truly connect as human beings. LINKS Catch Jefferson Fisher live in Australia in July 2026 Jefferson's book 'The Next Conversation' is out now Sign up to the Better Than Yesterday newsletter Watch episodes of Better Than Yesterday on YouTube Watch full stories recorded live at Story Club on YouTube Get tickets for our next Story Club show Get Osher's latest book "So What? Now What?" here Send a pic of what you're looking at to [email protected] LIKE THIS EPISODE? CHECK THESE OUT... Why Winning Doesn’t Always Make You Happy with Ben Crowe How Social Media And Smartphones Are Rewiring Our Brains with Dr. Mark Williams The Concept Of Common Knowledge with Steven Pinker See omnystudio.com/listener for privacy information.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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