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Beyond the Article

#15: Not every interface needs to be conversational

21 Oct 2025

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In the next episode of Beyond The Article, we’ll dive into a topic that challenges one of the biggest trends of the AI era: does every interaction really need to happen through chat?The conversation explores the limits and possibilities of conversational interfaces — and reveals why, in many cases, a well-designed graphical interface remains the most efficient, clear, and enjoyable way to use a digital product.Topics covered:➡️ Why the conversational format isn’t always the best option for structured tasks or visual comparisons;➡️ Real cases of products that grew in usage after moving away from chat-based experiences;➡️ The role of guided design in reducing friction and increasing the predictability of the experience;➡️ How to combine the best of both worlds: conversations to express intent, and visual interfaces to execute actions.Understand when talking to a machine actually makes sense — and when a simple button might be the best answer. Learn how to design experiences that prioritize context, clarity, and purpose, instead of simply following the technology hype.

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