Getting complaints about the quaility of your products

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Today’s bonus episode is all about the product. Britt’s diving into the realities of managing product quality — especially when negative feedback rolls in. How do you respond, adapt, and move forward? She also shares her take on the pressure to keep up with fast-moving fashion trends, and what really happens behind the scenes when there’s a manufacturing error. How do you turn a costly mistake into a learning moment — or even a win? Let’s get into it. LINKS Follow Britt on: Instagram - @brittney_saunders TikTok - @brittney_saunders YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Senior Producer: Xander CrossManaging Producer: Elle Beattie Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.

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