Ever wondered why your online order feels like it’s taking a million years to arrive? In this bonus episode, Britt dives into the behind-the-scenes chaos that businesses face during major sales periods, from shipping delays to warehouse backlogs. She also unpacks the responsibility brands have to be honest and transparent with their customers when things don’t go to plan and why clear communication can make all the difference. If you've ever hit "add to cart" and then waited... and waited… this one’s for you. LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Senior Producer: Xander CrossManaging Producer: Elle Beattie Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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