Okta CEO Talks AWS Outages, Growing AI Threats
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Hello and welcome. This is The Michelle Hussein Show. I'm Michelle Hussein. I speak with people like Elon Musk. I think I've done enough. And Shonda Rhimes. That's so cute. This will be a place where every weekend you can count on one essential conversation to help make sense of the world. So please join me, listen and subscribe to The Michelle Hussein Show from Bloomberg Weekend, wherever you get your podcasts.
You certainly ask interesting questions.
Bloomberg Audio Studios.
Podcasts.
Radio. News. Anyone can have an outage, but if you're providing cloud services for 30% of corporate America and beyond, it's a little concerning. What went through your head when you saw this this morning, Todd?
Well, I think about the world as layered into different critical services. Cloud infrastructure is one critical service. And as the lean, independent, neutral identity company, we're building this infrastructure. identity service for the entire world, whether that's enterprises, whether that's consumers, whether that's people building AI agents. We want to be that identity infrastructure. It's important for cybersecurity. It's important for business continuity, and it has to be reliable.
So how do you make sure that it's reliable then?
A lot of redundancy and a lot of focus and a lot of making sure we do exactly what customers expect, whether it's backups, redundancy, and monitoring it continuously. It's very important for us.
Now, you are growing very, very substantially. You have 800 people in San Francisco and how many thousand around the world?
6,000 global employees doing a great job for our customers every day.
Well, love to hear it and how I hope they are. How fast are you adding customers and what's your pitch versus another security, identity security company?
Yeah, it's an interesting perspective we have, and there's different perspectives on some vendors want to sell you everything across the entire application and platform stack. Some vendors want to sell you everything across cybersecurity. We focus on identity, and we focus on verifying who the people are, in your company who the people are coming to your website as customers or prospects and now really with ai agents we make sure that that identity service is is continuous across everything you're trying to automate in your business with ai too and that's our focus and we beyond that we focus on connecting to everything else in the technology stack and letting our customers choose what they want to use what is the scale of ai agents octa expects in the next 12 months
It's starting out very strong, but it's going to be growing significantly. When you think about what companies can automate with these AI agents, how they can improve their top line revenue, how they can cut costs, how they can be more efficient, how they can serve their customers better, it's got tremendous potential.
What about your exposure to chat GPT user growth? How much of that do you have and how is it changing how you do business?
Well, I think ChatGPT is the perfect example of how much can be automated with AI. And when every company looks at that, they think, hey, we can make our customer experience better with adding ChatGPT-like capabilities. We can make our employees more productive. So it's really driving them to deploy more AI technology. And that means more identity is required. Those connections have to be secure. Those connections have to be reliable. So it's really an exciting time for the industry.
Is it still in the land grab phase? And if that's the case, which I think it is, then how do you make sure that you're the one doing the grabbing?
Well, I think it's really important that everyone understands how important identity management is to rolling out AI and AI agents.
I mean, they only need one person to manage their identity, right?
Yeah. Well, it's important that the identity service connects to everything. It connects to every application in the back end, every development platform. One of the things about AI agents particularly is how you build these things is changing very rapidly.
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