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Bloomberg Tech

Jury Finds Meta, Google Liable for Addiction

26 Mar 2026

Transcription

Chapter 1: What was the jury's verdict against Meta and Google regarding social media addiction?

0.031 - 24.046 Caroline Hyde

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49.863 - 56.667 Unknown

People who didn't do what John of God wanted them to do, they usually disappeared.

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57.355 - 81.591 Kurt Wagner

John of God was once Brazil's most famous spiritual healer. But in this limited series podcast, we uncover the darker truth behind his global empire of faith and fear. From Exactly Right and Adonde Media, this is Two-Faced, John of God. Listen on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.

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Chapter 2: How did the trial address the design of social media platforms?

85.469 - 90.095 Unknown

Bloomberg Audio Studios. Podcasts, radio, news.

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90.897 - 113.468 Caroline Hyde

Yeah, this is difficult and worth some analysis. So two of the big movers to the downside within the technology sector are Alphabet, the parent of Google, and Meta. Meta having its worst day since the end of October, October of 2025 last year. The morning started with Mag7 under pressure because of the belief by the market that the war in Iran will be prolonged. But there was a big piece of news.

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113.448 - 136.894 Caroline Hyde

in the last 24 hours, a jury verdict, finding Meta and Google liable for harming a young social media user with products that the court decided were deliberately or negligently designed to be addictive. This was the first social media addiction trial. Let's bring in Bloomberg's legal reporter, Madeleine Meckelberg, who was in the courtroom for that verdict.

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136.954 - 145.513 Caroline Hyde

And let's start with the very basics, the jury decision. what that decision was based on, predicated on, and we'll go from there. Madeline.

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146.523 - 155.173 Kurt Wagner

Right. So a jury in Los Angeles spent about nine days deliberating on evidence that they heard over a roughly four-week trial.

155.233 - 162.462 Caroline Hyde

They heard from people including Meta CEO Mark Zuckerberg, Instagram head Adam Mosseri.

162.922 - 173.475 Kurt Wagner

But then they also heard from people within the life of this young woman who brought the suit, who were able to speak about the harms and suffering that she experienced as a result of using these platforms.

Chapter 3: What evidence did the jury consider in the social media addiction case?

173.455 - 186.553 Caroline Hyde

But these cases, as you mentioned, are about this claim, this central idea that these companies knowingly and intentionally designed their platforms to be addictive and should have known that they would cause harm to young users.

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186.702 - 208.768 Madeline Mekelberg

Therein lies the crux, Madeline, because before the arguments have been about the content from which in many ways they are shielded. But this is about how we are served said content more broadly. What is it that is deemed to be harmful? And are we already expecting the business model changes are going to be interpreted from this? Because things have changed.

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208.888 - 217.55 Madeline Mekelberg

Companies have responded to a certain extent, but they were deemed in many ways negligent because there weren't warnings to younger people. Right.

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217.61 - 240.25 Caroline Hyde

That's why you've heard this case be referred to as a landmark case, because this really is a novel legal theory. As you know, these companies have been shielded from immunity from suits alleging harm by users due to content on their platform. But this is about the design. So jurors heard a lot about the algorithm itself, and then they heard a lot about features that these companies use to...

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240.23 - 260.228 Caroline Hyde

that they had experts come in to say are designed to be addictive. They called it addiction by design. That's being peppered with notifications, that endless scroll, being able to pick up your phone and scroll through the social media feeds and not really reach an end of content. It's about videos that automatically play once you finish watching one.

260.668 - 278.178 Caroline Hyde

And so they say that all these features cumulatively are designed to hook you and keep you on the platform as long as possible, and that children are particularly susceptible to those kind of features. We just showed statements on the screen, but in summary, both companies disagree with the verdict. Meta is looking at its legal options. Google plans to appeal.

Chapter 4: What implications does this verdict have for future legal cases?

278.278 - 291.206 Caroline Hyde

And as we said at the start of the segment, both stocks are under pressure. Later in the show, we'll get into the kind of business and what side and why the stock's under pressure. But you set out what happened, Bloomberg's Madeleine Mekelberg, who was in the courtroom in Los Angeles. Thank you.

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291.486 - 310.129 Caroline Hyde

Joining us now with more on the implications of the case is Eric Goldman, Associate Dean for Research at Santa Clara University School of Law. And Eric, you've joined us throughout this process. We now have a jury verdict. I think to start, just your response to the outcome of this specific case.

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311.408 - 333.248 Eric Goldman

The whole point of the jury trial is that we needed an answer from average Americans about how they viewed the culpability of social media services. And we got an answer. It's an answer that I think the defendants don't like. The plaintiffs, I think, are happy with it. But it's just one answer of what is expected to be multiple answers coming from additional trials.

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334.443 - 355.613 Caroline Hyde

Again, the companies do not agree with the outcome. Google plans to appeal. We know Meta is looking at its options. One of the things that you're cited as looking at is the level of damages awarded in this specific case. And I think we discussed in prior conversations the context that there are other legal proceedings going alongside this in parallel with this case.

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355.913 - 359.218 Caroline Hyde

But why focusing on the damages? Why is that important?

Chapter 5: How are Meta and Google responding to the jury's decision?

360.515 - 382.877 Eric Goldman

It allows the parties to start to estimate how much money are we even talking about. And until we got a data point like the jury verdict, really the parties couldn't even imagine any agreement. They were so far apart. Now we can start to quantify the numbers. If there's 3,000 plaintiffs that are currently pending, we're talking about roughly close to $20 billion.

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383.817 - 395.432 Eric Goldman

Now, those are numbers that are huge, and yet there are numbers that Google and Meta might think that they can afford. So now that we know how much money might be in play, there's new grounds for discussions about settlement.

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396.087 - 414.566 Madeline Mekelberg

It's not just the consumer protection angle, though, but there's also the public schools, there's estates, Eric. But I want to go to what happened earlier in the week on Tuesday in New Mexico, because actually a much larger sum of money was being demanded of META after it was deemed not to have protected teenagers in that particular state when it came to sexual predators.

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414.906 - 421.673 Madeline Mekelberg

Now, can you weave in that particular legal strike on META and what that means more broadly in this context?

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422.53 - 442.641 Eric Goldman

Yeah, it's a reinforcement that, again, a different jury was asked essentially the same set of questions. How responsible are social media for the harms that their users suffer? And the jury came back with functionally the same answer. Now, in that case... they were limited in terms of how many damages they could assign to any particular victim.

442.721 - 458.089 Eric Goldman

So we don't really know how that number might have looked if a different set of legal theories were used. But it is the sign that we have two juries saying we will impose substantial damages on social media. Those are two really key data points.

458.069 - 466.646 Madeline Mekelberg

And Eric, of course, as we've mentioned, both companies disagree. And Google is coming out strongly saying you misinterpret our very business model.

Chapter 6: What changes might social media companies face in their business models?

466.906 - 474.441 Madeline Mekelberg

YouTube is not a social media platform. It's a streaming platform. Whereas Metro is looking at its own platform.

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474.421 - 500.884 Madeline Mekelberg

arguments but more broadly its argument has been there is so much more to mental health than one particular platform one particular app and they actually had some evidence from various doctors showing that in some ways certain of these social media platforms offered positive narratives to the it was indeed a woman called kaylee we understand who brought up the particular court case in this hearing eric what do you make of those arguments

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501.657 - 520.106 Eric Goldman

I think that we're so easy to focus on the parties in the courtroom. We have Kayleigh, the victim, and telling her story, and we've got the social media services telling their story. But there's a whole bunch of other individuals who are affected by the discussions taking place in that courtroom.

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520.407 - 542.136 Eric Goldman

There are many users who benefit extensively from social media, who make it an integral part of their day and often the best part of their day. And if there were any changes to social media, either due to the financial pressure or due to legal compulsion, those benefits for those other users might reduce or go away. And none of that was really relevant to the trial.

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542.296 - 548.944 Eric Goldman

And as a result, there's a lot of people who are going to be affected by these cases who don't even have a voice in the proceedings.

549.447 - 567.051 Madeline Mekelberg

Well said, Eric Goldman. Appreciate you coming on Santa Clara University School of Law. Really deep dive there. Now coming up, we've got more on the wider market implications for tech after the landmark social media addiction verdict against Meta and Google. From New York and San Francisco, this is Bloomberg Tech.

569.984 - 591.629 Caroline Hyde

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Chapter 7: How does this case compare to historical cases like those against big tobacco?

592.13 - 610.898 Caroline Hyde

They're the ones with the right systems and strategy. It's time to lead with insight, agility and innovation. It starts with Adobe. Hello, I'm Stephen Carroll. I'm in Brussels, where many of Europe's biggest decisions get made. And I'm Caroline Hepke in London. We're the hosts of the Bloomberg Daybreak Europe podcast.

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611.298 - 628.048 Caroline Hyde

We're up early every weekday, keeping an eye on what's happening across Europe and around the world. We do it early so the news is fresh, not recycled, and so you know what actually matters as the day gets going. From Brussels, I'm following the politics, policy and the people shaping the European Union right now.

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628.088 - 647.815 Caroline Hyde

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647.879 - 654.657 Caroline Hyde

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655.198 - 658.868 Madeline Mekelberg

On Apple, Spotify, YouTube or wherever you get your podcasts.

661.902 - 673.718 Kurt Wagner

For decades, people traveled across the world to see John of God, desperate for cures no doctor could offer. And when they arrived, they saw things they couldn't explain.

674.519 - 675.16 Unknown

This is real.

Chapter 8: What broader trends in social media usage are emerging from these legal challenges?

675.22 - 682.771 Unknown

This guy's actually doing surgery, and it's a miracle. I never believed that miracles were real until that point.

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682.791 - 686.796 Kurt Wagner

But behind those adoring crowds was something much darker.

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687.822 - 697.309 Unknown

One of the reasons why I never went to the police is because I saw at least five or six men with guns everywhere he went. That was clear to me, like, close your mouth, don't open your mouth, don't say anything.

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698.116 - 720.478 Kurt Wagner

I'm your host, Martina Castro. And in the podcast Two-Faced, John of God, we'll look back on a man who claimed he could perform miracles and got people from all around the world to believe him. From Exactly Right and Adonde Media, this is Two-Faced, John of God. Listen on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.

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727.985 - 732.449 Caroline Hyde

We're looking at Meta and Google. Meta in particularly on track for its worst day since October.

732.749 - 755.45 Caroline Hyde

The summary of the sell side is that there is going to be an overhang on this name, a headwind, a risk relating to social media addiction because the landmark jury verdict holding Google and Meta liable for harming a young user is being compared to the groundbreaking cases that force changes for big tobacco. That could have an impact on social media firms, advertising, businesses.

755.811 - 770.074 Caroline Hyde

Let's get out to Bloomberg's Kurt Wagner. who leads our coverage of social media as an industry. This is what you've been writing about, that Meta and Google risk a big tobacco-like response because of the outcome of yesterday's trial. What's the reporting telling us?

770.459 - 796.888 Caroline Hyde

yeah well you know the jury found that these products can be addictive right you think of other consumer products over the years that have been found to be addicted big tobacco is probably top of that list and you see the tarnish on an industry like that and you have to sort of think is this the same kind of thing that's going to be happening to the social media platforms you know Eric was just talking with you guys in the last segment about the fact that there are thousands of other cases looming with similar arguments this is just

796.868 - 818.1 Caroline Hyde

just the first, obviously each case is different, but if you sort of look at what's happened this week between New Mexico and the trial in LA and say, okay, juries are buying this argument, juries are believing that these companies and platforms are responsible, and you extrapolate that out thousands of times over the next couple years, you suddenly are looking at a very different industry with a very different reputation.

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