What can heart attack diagnosis tell us about engineering failures? Perhaps not much directly, but it does provide fascinating insight into whether or not more information really leads to better decision making. This episode examines the story of the system developed at Cook County Hospital in Chicago to diagnose if someone was at risk of having a heart attack. It shows that in some cases less (information) really is more. For a detailed description of Cook County Hospital and their heart attack diagnosis system refer to Chapter 4 of Malcolm Gladwell's excellent Blink. This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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