Resources: · Ultimate You Book - https://tci.rocks/order-ultimate-you · Ultimate You Quest Telecast - www.ultimateyouquest.com · Upcoming Events at The Coaching Institute - www.thecoachinginstitute.com.au/trainings · Sharon’s Website - www.sharonpearson.com · Disruptive Leadership- https://www.disruptiveleading.com/ · Phone The Coaching Institute - 1800 094 927 · The Coaching Institute Fan Page – https://www.facebook.com/BecomeALifeCoach · Feedback/Reviews/Suggestions, topics to be discussed - [email protected] · Perspectives YouTube Channel – https://www.tci.rocks/youtube Transcript: Introduction Hi I'm Sharon Pierson and welcome to this episode of perspectives. This episode really means so much to me. Recently I was in Fairfield Connecticut in the United States and I'll stay with my dear friend Jennifer. She's an amazing human being. We met about 18 years ago now and she is the reason I became a life coach. We were sitting outside at my beautiful home having a glass of wine and just talking about where we heading what are we going to do. She just said you should be a coach. I didn't even know what it was. I didn't know it existed and we walked through it and that time she was just starting to train to be a family therapist we're just starting to think about it. I thought I can't be a coach I can't help anyone but I can't help myself. So that journey for me was really about me helping me and it all got started with Jen and I remember finding her out one day sound terrified. I don't think I can do it. I'm just so scared and she gave me the classic words that I've used to this day I still say this to so many people and it's always attributed to Jen. Of course, you feel afraid anyone would in your situation you're about to go to another level. How else could you feel. And I remember just feeling. It was amazing feeling of being validated and being allowed to feel what I feel which is something I was so unfamiliar with. So she gave me very many gifts in the early days of our friendships and continues to she's beautiful you got to meet her. Her sound for herself very shortly. She's warm and kind hearted and values driven. She lives a life that is aligned around what matters to her the most which is her family and make a difference through her therapy work. She has crafted a life for herself that is so suited to who she is it's one of the things one of the many things I admire about her so much and the Fact that we've maintained such a beautiful and close relationship across the malls for all these years means so much to both of us. So I know I got to stay in her beautiful home for a couple of days in Connecticut. We went hiking together and then one morning I said we should do a podcast. And we started chatting and it went for over two hours. And so what we've done is we split it into two parts and you're going to want more and more of this woman when you hear her in the first part. We talk about her approach to therapy and she's a trained therapist. How does she approach therapy what's her philosophy behind therapy. What is she thinking about attending to what is what is she weaving into her therapy and how does she bring that to life. That's going to be the first part of the podcast and the second part which will be playing down the track again with us just sitting on her couch in her beautiful home. We digress and we just by now it just naturally moved into chatting about family because one of the things I've admired about her all these years I was we became friends when her youngest son was just born and was hadn't wasn't walking just a baby. And I've watched her as she's been a mother raising her three beautiful children their amazing human beings and all of them have gone on to start crafting lives that are based on their values what they care about what they stand for. And at young ages they know that. Now one of the things General will be the first to tell you she's not a perfect mother and then not a perfect family. They have ups and downs. They're flawed. She is. She insists that that message comes across and I of course admire that about her as well. The humility she has. But there is still an underpinning there of love being expressed in a really functional and loving way. And you're going to see that come across in part two of this podcast with Jen. Now I'm going to read here because I want to get a title right. And titles are my strengths. So she is a clinical supervisor and member of the American Association of marriage and family therapy and also an adjunct professor at Fairfield University. And she works as a family therapist and therapist. And I know some of the work she does at university. She works as a supervisor so new therapists who are training. She sits and what it she could be standing. She's with them helping them craft their own narrative style as therapists. And I say to her nearly every time we talk about this topic anyone who gets trying to get emotional anyone who's fortunate to be trained by this woman is going to be just the most phenomenal therapist. And I hope you love her and I know you'll love her as much as I do. So here's Jen Sharon Pearson: Hey. This is Sharon Pearson. I'm in Fairfield Connecticut and I'm here with my dear friend Jen psych who is a therapist and a phenomenal human being. And I'm so thrilled to be out to share with you today. Her message in her words. Welcome Jen. How are you. Jennifer Slack: Thank you Sharon. It's wonderful to be here with you my dear friend. S:So we've known each other for J: since 2001 S: 18 years J: Yeah. S: And we met before we were both moving into what became our passions. J: Yes. S: And our songs. Yeah. We were trying to figure out our passions our songs. There were conversations we had. Yeah overshadowing the backyard. J: Exactly. And I I think we helped each other kind of identify and crystallize how to manifest those passions. S: I'll always remember that moment. Can I share that moment. I was some for some reason I said I was going to be a coach. We'd come to that together over a glass of Chardonnay in my backyard was my turn to host. And then I was on the phone with you saying I was really scared and you said of course you are anyone in your situation would feel that way. You're going to a different level. You're about to have new experiences you've never had before. How else could you feel it was the most beautiful validation. And from there I was able to leap into it completely blind Jan. I we say it's a leap of faith. It was. I didn't have faith. It was a leap without anything but those comforting words. So I'll always remember that moment. Do you remember it or do you do you do. J: No I do. Yeah. S: It was very significant to me to feel that validated instead of my fears being dismissed. I was used to hearing you'll be okay or it'll work out. But you just accepted it embraced and held beautifully. My uncertainty about it was very valid and that's what enabled me to launch into something that I felt incredibly ill equipped to do. J: Well you might not have had faith but you had courage. Yeah. And you were willing to explore the unknown territories and just dive in and figure it out. S: And I did. J: Yes you did. Yes. S: And then so and then some and you began studying when you were in Melbourne. J: I did. Yeah. So I began a graduate program there. Yeah. Ecology. Yeah. And then we moved back to the States in 2003 and I picked up and began my marriage. Marriage and Family Therapy master's degree. S: Wow. J: With three kids of my own I went slowly at a pace that worked for me. S: And all your kids were under at that stage under about 12 with a rhythm. J: Yeah. Two years apart each. Yes. So it was a lot. S: It was a lot. S: And then tell us a little bit more about what you've done since then to get us up to now and then we'll go into your philosophy of. J: So I studied at Fairfield University. And I interned at a neighbourhood clinic where I stayed on for a total of 12 years and became a supervisor and then eventually the clinical director and then I left. Just coming up on a year ago to invest fully in a private practice and now I teach a class at Fairfield University and do supervision S: of psychology or family therapy family. J: It's family therapy. It is so fearful and I would you to study in family therapy. Yes. That's fantastic. Yeah. S: And what were the cut up. Because I'm interested what were the kind of who was the influences in that program. J: Who were they drawing on the structural and strategic models. Primarily with a little limited exposure to post-modern approaches as well. Yeah but really largely based in the modernist perspectives S: so pre 70s pre 60s. J: Yes when it was a little bit more objective. S: Exactly. J: A little as a black boxy. S: Yes yes. So who were the main influences for you philosophically. Who do you feel you draw on or empathize with or connect with in terms of approaches to therapy and family therapy. J: I have to say that underpinnings of structural therapy Manute chins the graphics spatial physical metaphors of that model in particular are like a scaffolding for me. Very very helpful. But my way of being with people is much more grounded in post-modern approaches which for me are all about exploring with people not having answers outside of the exploration necessarily but then continuing on. Now what we're learning in terms of neuroscience and brain chemistry and just the organic aspects that are playing a role also that it may be have to do more with like an individual's organic system as much as a family system interest. I think there are so many different kind of layers to explore in terms of doing therapy. How much do you draw on systems theory for family therapy even if you're working with one individual. Yeah I think heavily even if I define it in the way I just did. Yeah. So even if I'm working with an individual on individual behaviors and patterns of interacting with people and we're not really talking about their families so much I'm thinking about context and I'm thinking about that maybe their individual systems like their organic body system his you often share with me how when you're with a client where were you feeling that. S: The question I'm indicating with my hands reality people can say to me you. Where are you feeling that whereas that sitting with you. That's a big part of how you work. So it's to you is that a way of helping the client bridge the cognition to the feeling so that that's one of the ways I use it it gets I think I feel physically is a way of changing it too I feel I have an emotion. S: Do you ever use it that way or is. J: Yes. Yeah definitely. And the other way. Yeah. Because sometimes people come in with a lot of awareness about what their body is feeling but they aren't connecting it to a cognition or vice versa. And I think ultimately it's all good. Now one it's all unified. I'd like to separate it and yeah our Western culture but it's all one thing and I just I think having multiple modalities to better understand a person's experience is going to be better than this. S: Yeah. When you began what was your feeling or your thought around working with people did you have a philosophy or a bent or an expectation back then and I'd be interested to know how it's grown over the years. J: I think it's grown in a lot of ways and changed as I learned more about just a lot of the like the neuroscience pieces of this and my ideas about diagnosing have shifted a lot over the years and continue to shift back again, in family therapy the idea of diagnosing a person is largely frowned upon. And I think for really good reasons because it's subjective diagnoses are very subjective and there's been a lot of harm done around diagnosing and yet still sometimes people have very specific acute difficulties that can be helped with treatment approaches that go hand in hand with certain diagnoses. So I. So that's been one area of shift. And but then there are areas that are completely the same and haven't shifted at all S: since the day I met you J: which is probably three glasses of chardonnay just being with people in a way that is normalizing. That's built in love and compassion and a commitment to be to hold what they say with an open spirit and non judging and respect and integrity so to me that's kind of ethics the ethics of this work. And it's S:I really want to unpack that because that's one of my that's as you know one of the things that I delight the most from speaking with you. It's how you do that. And it's all how it's who you are when you're doing that. When your clients patients what do you call them either clients. J: Clients. S: when your clients come to you and you all just create a scenario for you and change it however you want. A client comes to you the walls are out the boundaries are way too rigid. No one's getting in their home protection defensiveness and the need to repel what's just. Could you paint a picture of perhaps hypothetically how you would go about helping them see that there can be self trust or. What. What are you thinking about. I won’t put words in your mouth. What do I be thinking about self dress. What would you be thinking about. J: I think I'm thinking about other trust. I'm thinking about how can I create a safe place for this person to begin to trust that my agenda is nothing more than what I am hoping will be helpful and healing to her. Or him. So that it's truly joined and connected. I really ultimately think it's all about connection and when someone comes in so well defended they've been hurt in connection and I'm hoping to be one small repair for them S: that it can be safe. That their will be their emotions will be safe, that they're bits that they've been rejecting we'll be safe with you. J: Exactly. And sometimes it takes time for some people one or two conversations does the trick. And for other people it takes I think the passage of time and repeat experience to me. I agree. Heal and enters yes. S: To rehearse. OK so what happened last weeks consistent this week. I can count on that and I can build on that. This is how I can respond in this moment it's a bit safe for me to respond that way and they can rehearse it with you in a safe environment and a team too. In practice in the real world and experience it J: and people can tolerate an expression of my emotions that can tolerate hearing what my thoughts are they can tolerate aspects of myself that I'm not sure are tolerable. S: Yes that was a big part of my healing as you know for me was embracing all of me and not feeling the need to suppress it hide it deny it. Get angry with it judge it. that's. Would you say that's a big piece of what you do. J: Completely. Yeah. One hundred percent. And I think when things are so scary that we can't even identify themselves let alone risk saying it out loud with another person. They just sit and grow and fester and become very toxic S: and real. They seem very real. J: Yes. Yeah they do. They its real and the problem which doesn't even very often is not a problem but it becomes a problem. So my hope is to make these things talk about a ball and with compassion people understanding where they're coming from and that it's OK and that there are more options kind of about expanding options for what you do with these feelings. Beginning with non-judging accept and accepting said things S: it’s a big part of it J: huge S: I didn't even know that was the thing. As you know I could accept my feelings. Yes. What are you talking about. What is this strange magical mystical words you're using. Except yes. And now I can't coach without. Yeah just holding. I always teach coaches we're holding our clients with our hearts as we are using cognition. But if that piece isn't there this won't have an effect. What's your way of interpreting that. Because I know a big part of what you do you're thinking about how to different approaches and different choices. That's an inevitability but a big pot huge part. Most of what you do is holding the client can you talk to that in your own way. J: Yeah it is. It is a holding space and all of you know I'm unconscious as we're having this conversation about you know the many people who have preceded me in terms of these terms and concepts that they are not original ones. They're just very dear to me. S: Yes. J: And yeah it is it's a holding it's a body and a mind experience and it's relational and it's all three of those happening at the same time. And so I think it starts with me being aware with my own feel of my own feelings my own body my own head and really making it all about the client and putting in check anything that's coming up for me if I'm having moments of you know OK. I don't know where I'm gonna go from here. It's a signal to just slow it down and check in with the client. And together we find our way. No two therapy sessions are the same. I mean that's why models are great and they can help us from getting lost. But there is so much creativity that happens in any session. S: I've never. I can't ever served on the same session twice in thousands of sessions. J: It's not possible. It wouldn't make sense right. If it if it is happening twice then say OK I was let's paint by number. S: It is I think is where I began when I was doing student student trials with supervision. I would have begun with I've got my twelve questions thank goodness. J: Yeah I mean you need a script. S: I needed it. I needed the script I need to better turn the page noisily right. So the client knew I was turning the page and I would need to read the second page because it gave me but the client knew I was a rookie with the L plates on. Yeah so I felt very safe in that environment because I don't know read the question. Yeah. They would be with me as a comrade encourage a colleague encouraging but there does come a moment where we have to learn to fly that leap which to me is the favourite thing ever. That leap. When I'm with the client I know I've got all these models and all these ways I could draw and inspiration these beautiful people who could steer and all of them have just created such beauty and approaches and philosophies and it all fades away. It just disappears from the periphery of my mind and all I see is the client and that's all there is there's me there's not even me there's the client and they're just feeling like I'm throwing a cloak of protection over this client the models and everything else float away they don't matter anymore or they're so assimilated that I don't there's nothing conscious there's nothing I can't notice them J: yeah they're there they're there. J: But they're so integrated. And I think what you are talking about having this script and how the people you're working with are so gracious and to me that comes from transparency and a spirit of collaboration and so everyone has their own style but that is that is definitely my posture. And so I you know I have yet to meet a person and you know. S: Yeah. Yeah. J: With more people I can count. And there is a there is a we achieve a mutual respect that is based on honesty and I have to be able to be honest about my approach. S: Transparency is a huge part of how you operate. Can you unpack that a little bit for me. It sounds so obvious. J: Transparency is such a buzzword. S: Yes. Can you unpack it and tune into a process for us. J: The process for me is it's about honesty. It's about probably a need that I have for me to be sort of we. You know we have to wear clothes that we feel comfortable and authentic and for me transparency is a way of being with people that allows me to be most comfortable so that I don't have any sense of I might have boundaries but I'm not having secrets I'm not holding something over the client that the client isn't aware of that is not a good recipe for me. So I have to work to find ways to be appropriately disclosing and authentic about what I'm thinking. What I'm concerned about where I'm coming from and that feels very genuine and connected. S: Do you do it in real time is that thought feeling cognition comes to. Or do you sometimes hold it thinking it it'll be little appropriate once this is more appropriate when this is wrapped up. Do you have a sense of time and space around that or is it in the moment. J: Both both. It often comes in the moment but then it often has to wait and sometimes I'm not aware. Or I don't have a frame that I'm comfortable with like I know there might be a conversation that needs to happen but I don't have the words to say it. I've learned I am not opening my mouth to go there until I know why I'm doing it. What I'm going for and how I'm gonna say it S: another big piece of this. Maybe this is the time to drop it in. Is do no harm. And what your. I don't have the right language. One of your goals is for the wholeness of the client and the well-being of the client. And I'm wondering how transparency. I imagine transparency for you is vital for that outcome to allow the client to see your reflections back openly without censorship. Didn't end up there. I get that but you do give the truth how is that linked. That's my question. How is that linked to helping the clients wholeness. I know it is but I'd love you to unpack that. J: I think that's trust. I think it's authenticity and I think it's connection. We wire ourselves in relationship. I mean you know mirror neurons. We are not actually separate entities. We are all commingled whether we're aware of it or not. And it's very powerful. It's sitting here with you just a few feet away when we pick up on each other's energies and if you don't know the truth about my context about why I'm saying and being the way I am being you're in the dark. Yeah. Yeah. And that to me is a breach. S: Tell us more about that J: to some extent or it's potentially a breach of of trust and connection and how and if I you know I think ultimately it is about raising awareness non-judgemental awareness that we are hoping for people so that they can survey, they can step back from their worried thoughts and feelings stuck behaviours and assess is this working for me or not. It's pretty simple. S: So we simple just do that. J: So we have to be able to step back ourselves and assess S: So are you seeing yourself in third position sometimes when you're in the session. J: Yeah I try to really that's so what. You know one of the many gifts that I've come across include mindfulness and John Cabal in particular has been hugely influential to me taking a witnessing position just helps me when I'm feeling stuck to get unstuck. There was a whole pathway I wanted to go come back to that if I remember it but something's just come up to me then a lot of times when people are starting out in this they bring their own stuff and into it. What would you suggest is a part because you don't you're very clean. I call it very clean work that you do. That's always my goal too. Does that make sense of the word clean. It's not enmeshed with my stuff. My as much as it can be my ego my issues my fears my life whatever's going on for me is separate to this precious moment with the client. I call that very clean work. It's messy work when the person is feeling what the client's feeling and is getting hooked into the drama of what the client is sharing. And the question I get all the time from people starting out is how do you do that sharon and how do you separate. Why why I care so much so why don't you feel what I feel like somehow it's not caring if I don't feel the client feels Yeah. Can you talk to that bit. J: It's a really it's a great I mean it's so central to the work that we do. And the truth of the matter is we do pick up yes what our clients are feeling and I do have my own stuff that I become aware, I think the trick is it's actually being aware that I have my own stuff happening right now and then that's the piece that I want to I. A disaster would be not being aware and then continuing the conversation you know that's reactivity that's enmeshment. And so I want to be catching myself. And for me that's very it's very helpful to start with the body. And I think that's why I kind of work to work with that with clients because I find it so helpful. And then taking a step back from it you know talk and sort of being my own supervisor here you know it's all in service to the client which is kind of paradoxical because we're talking about it's all connection but this is Tibet if it's not going to benefit the client I'm not going to go there with whatever that the conversation might be or whatever my response might be. S: I know there have been times I've been with a client. This is being I've done this for quite a while I separate emotional activity for feeling state that I exposed to the client and really conscious of the difference so emotional is someone tells me something that hooks me somehow personally and I associate into it. I can't think of an example but I'm just right now clenching my fists something happens I feel my emotional reactivity vs. a client shares something with me and it's so painful to them me showing empathy so I'll have tears appear in my eyes they're never full because they're not here to comfort me but I'll well up and we'll have such a feeling face of empathy and maternal I'm with you. With your hurt right now and I want to separate that for anyone listening from emotional reactivity of me not controlling managing being aware and just blurting out Oh my God that's terrible. There is a complete distinct difference and that's really important. As one of the things I learned from you very early on in our relationship you would mirror back if I shared something with you that was painful and it hurt me in my past or whatever it was you mirrored to me in a very maternal way held me with your face your you softened your features I mean just to get really clinical about it you soften your features and you said all share and you did tone was so gentle and that peace was magically healing to me magically healing. I know you can. You know the process you did and enabled me to feel what I felt and know would be safely received. I have taken that into my work and it is beautiful to reflect back. That's got to really hurt. that's really that's yeah it is. J: There has to be you give me too much credit. But as I've said many times but I need to I need to put that on record. Way too much credit. S: I love it. J: People do need to feel felt that connection. Is that safe. That's trust you. That's the proof that they're okay. That's the proof that they're going to be OK. Yeah and that's the holding space. Right it is and it's often non-verbal. Yeah so I agree it is as one wise supervisor told me it's OK to cry just don't cry harder than your client. S: Oh I love that and I love that that I love that. J: It's wonderful. S: My benchmark is the tears can appear but they can't fall because they can't hit the client. No word about reassuring him exactly J: and clients are deeply moved when it is a genuine and very often the most distressing. Content or experience will will happen or be disclosed in a session and I won't have tears and that's fine too. You just. S: Yeah it's not a requirement. J: No we're not saying that No. Here now is the time to be considered such a no no. S: Yes. That's why I'm bringing it up. Yeah. As of the expert status of the third. Exactly. J: Those old modernist day. Yeah. Yeah. But I do. I think one of the I'm not sure if we've talked about kind of just normalizing that such a bit. I mean that's there's nothing bigger in my eyes. My concept of things than normalizing and truly I do believe that all behaviour makes sense in its context does all behaviour. It does no matter how deviant it might be. It makes sense. S: Yes. J: And so if we just have to peel back and begin with the premise of this makes sense that you're doing this or that you're feeling that or that you're thinking that or that this has happened and you know hurt people hurt people. Yeah it's how it goes. S: it’s what they know and they don't. J: And we repeat patterns until we repair them. And so the white hair has to be in a normalize. People have to feel that they are normal in their context. S: I think it's one of the first steps for repair that I can see. One of the things I learned from Bradshaw is shame loves shadows. And that was a light bulb to hear it put so perfectly and succinctly because when the clients with me and I went speak to your experience. But when the clients with me if they can out the stuff that they thought was too ugly for the light and it's normalized by me so I acknowledge it. I normalize it. I validate that that is their experience. J: Use the words say it out loud. Yeah. Yeah. Repeat back S: exactly out that no matter how ugly they think it is. I'm so comfortable with it. It enables them to stop treating it like the secret in the in the in the in the bunker in the cellar. J: Right. S: So if it's got light now I can do something about it. Yeah. So it becomes the beginning of the change process to me. What's your secret. Did You have that experience. J: I mean definitely. To me I think that's largely what therapy is. It's yes it's helping identify what's going on. It's it's not always deep shame related but it's being able to find words is being able to construct the words around feelings and behaviors. And we I mean what we're doing even in this conversation it's it's it's social construction. I mean we identify our thoughts in the process of being together in conversation. We're creating something in the act of talking with another person. And what we can't talk about. It's very hard to access it to make changes around and then we worry if we have new examples and we'll say why S: if we can talk about it with the therapist or with the coach or her everywhere Who's our partner in this journey we then can't take it publicly. So I always think that the client with me is being out to rehearse how how it could be great out there. So if I can give them a great experience and by great I mean normalized accepted embraced and still feel compassion still feel accepted still feel that they're that way together that gives them rehearsal. Oh so it can be like that out there J: totally. S: So you get to spirit and take her cause. Yes. J: Yep. Everything exactly how you do anything is how you do everything. And exactly. It's so relevant. S: Yeah. And so I rehearsed with the client. I'm always feeling I am in the session replacing every other person who they feared would respond badly or would cause them to want to protect themselves or would give them reason to pause in terms of being their fully authentic self. So I feel the responsibility any joy around it. I represent everyone they haven't met yet or everyone who has ever shut them down. And I get the opportunity to help them do it over by being accepting embracing loving compassionate into them in the face of their shame fully embracing and with no hesitation there's just no hesitation in me whatsoever because I'm just thinking they get to know rewrite some of that and they can experience it differently. Do you have a relationship to that. Do you have a way of interpreting that that's your way. J: I think I would describe that in similar terms but yeah it's just it is absolutely an opportunity to repair. And sometimes it's not necessarily about repair but it's about just people coming in and they're just stop what they're trying Isn't working. So there isn't really necessarily big time repair work. I there. Let's just think out of the box. So what might work more effectively for you than what you've been trying. And that's very generative and exciting in a very different kind of way. But I think the process of conversation and connection and trust and normalization is central to that. It's just as central to that work as it is to you know traumatic repair work. S: So it constantly comes back to the launching pad J: for me it it does me as well. That is the launching pad. Yeah. That's the only reason I'm bothering to wrong. I mean that's not that and I and I. Yeah I wonder that that is the biggest ethical commitment that I can think of. You always describe it to me you're very consistent describes an ethical commitment. I know you as that's just who you are is not an ethical decision you're making you simply you're being I don't know that you would know how not to do that or be that that's an inevitability with you Jen. I don't think it's an ethical decision inverted commas you're making. I think it's just who you are. That's there consistently and I can't even imagine how it wouldn't be. J: Well I I appreciate your words kind of but I think also in thinking on a metal level thinking about the work I'm doing and thinking about difficult client situations where I'm maybe feeling less effective or stuck myself to some extent. OK where are we going to go from here. How can I best help this person. And certainly in training of students who are becoming therapists or working with other therapists in a supervision capacity I find that a very helpful home base to come back to and to say out loud with people because I like the rule of thumb that if the client were overhearing this conversation with the client be OK with it. And if not why are we saying it. S:I love it. J: Change the way you're saying we have to hold our people in our hearts with kindness and respect and dignity and S: with them in when they're not. J: Exactly. And our hearts and in our heads. And it is it. Yeah I think it's the humanity is in the feels. It feels to me like an ethical violation when that's not happening. S: Yeah.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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