SPD911 EP 2 Part 2 The Future of SPD: Automation, AI & The Evolution of Sterile Processing (Part 2) Feat Sharon Greene-Golden and Derrick Jones
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How does understaffing affect hospital operations and patient safety?
But the problem, right, the concern with that is you really don't have The opportunity to develop a strategic plan to fix whatever challenges you're having in that moment by just throwing a body in there. You don't begin to develop. I mean, there's no time. You're just resolving in the moment or you're responding to something in a moment. And the biggest thing is... Uh-oh. Oh, that's just the crowd sound. But I think also it's just in order for this to happen or to help, we got to provide just clear cut evidence and of how understaffing, whether it's our under resources, if it's staff, if it's equipment supplies, the lack of a car washer. I mean, we got to really, in the end, correlate that to how it impacts the hospital operation. and patient safety.
That is the only way we're gonna be able to help them understand how staffing is important to achieve the ultimate outcome, and that's quality care in the operating room. You can't get your scope if I gotta pull the scope technician to work in Deacon Town because we got 8,000 trays and we need 20 of them or turnarounds. So it's really about just providing that evidence to the leadership team and our executives to understand what the outcomes would look like if we just don't consider the full complexity of the operation and now sgg back to you back to you you have to talk about talk to them in a language they understand sentinel events lawsuits. Let's talk about it. When you give me somebody that isn't qualified just so I have an FTE and I do not have the opportunity to train or to make sure this person can do one job, you put the whole hospital on the road. Because if we have a high infection rate and now in states, you can read the infection rate of every hospital and patients read how many infections you got.
They're not coming to your hospital. So the bottom line is that you have got to give me people who once they're there, I can continuously. educate, motivate, and stimulate them to do the right thing, to know the importance. The biggest problem in SPD is that people do not always understand the importance of the job they are doing every day. I say it over and over again, what we do matters every day. You don't have a down day. Every day, you've got to be sure that that tray is done correctly. Every day. So to my C-suite, I can't always go to the C-suite, but I can get infection control down to SPD and say, let me show you. I mean, you can't always just talk. have it written, have the standards to back it up.
This is what it says we're supposed to do. We're not doing these two steps right here because I don't have nobody. Did you realize that we're not soaking instruments for five minutes? Because every time we turn around, they just tell us, just give it to them. Did you realize we're not following best practice standards, infection control? Don't call after the patient got infection, ask me what had happened. I'm telling you before it happens, we're gonna have a sentinel event because we're not doing it right. You know, people are scared to call The 8, the 9-1-1 number at the hospital where you report your hospital because they want to keep their job. So you're putting people in the position of having to look at their integrity and make a decision. Do I report us or do I just do what they say? You know, I know a place where they were washing eye instruments with no cleaning agent. Now, y'all know that's just wrong, but that's what they did.
And I had a person that told me, she says, they're paying me good money, but I can't stay here because what we're doing is wrong. And they won't hear it. So, you know, the bottom line is that you're asking, what do we do to push back? As a manager, I can only push so far, but I can work with the people who can push harder by making them know this is where I stand. And right now, to anyone that's out there in general, infection control should be your best partner. your best partner. I told somebody, this is just off the line, but I told a doctor when I was diagnosed with cancer, I said, I prefer Quality over quantity. If I'm going to be sitting with my head in the toilet, that's not quality living.
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Chapters
2 chaptersMore from Bred To Lead | With Dr. Jake Tayler Jacobs
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