“If somebody was really sorry, they would change their behavior.” Today, Leila (@LeilaHormozi) emphasizes the importance of actionable apologies over verbal ones in personal and professional settings, highlighting how this approach promotes personal growth and business success. She provides insightful commentary on the negative impact of repetitive apology cycles without real change, advocating for proactive behavior modification and commitment to action plans to genuinely rectify mistakes and improve team dynamics. Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business. Timestamps: (0:35) - The culture of overvaluing apologies (1:35) - The impact of apologies in relationships (2:21) - Breaking the cycle of empty apologies (3:38) - The challenge of changing behavior (4:47) - Perception vs. reality: The consequences of actions (8:00) - Redefining forgiveness and moving forward (9:10) - Personal reflections on apologies and emotional management (10:52) - Improving relationships through action, not words Follow Leila Hormozi’s Socials: LinkedIn | Instagram | YouTube | Twitter | Acquisition

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