What are some actionable steps that entrepreneurs and business owners like you can take to go above and beyond with your customers? In this episode, Scott Joseph breaks down how and why exceptional service is key to transforming your businesses. Join Scott as he explores: * Examples from Nordstrom and Zappos that highlight the power of not only satisfying customers, but exceeding their expectations with extraordinary service.* How entrepreneurs and business owners can provide personalized services to clients via data collection.* Insights on creating memorable moments for clients through thoughtful gestures.* Examples from Southwest Airlines and Chewy that illustrate how companies can go above and beyond for their clients. GET YOUR FREE GUIDE TO BUILDING A CULTURE OF ACCOUNTABILITY Download Scott Joseph’s free guide, “Unlock The Secrets For Building A Culture Of Accountability”: https://meplusultra.com/accountability In this guide, you’ll: * Dive into practical strategies and real-world examples of accountability that will help you create a culture of accountability. * Learn about how feedback drives excellence. * Learn how to foster an environment where creativity, integrity, and outstanding performance are the norms, not the exceptions. BUSINESS, BOURBON & CIGARSBe sure to subscribe so you don’t miss any episodes. * Apple Podcasts: https://apple.co/3SN2fHn * Spotify: https://spoti.fi/49EwtTo * YouTube: https://www.youtube.com/@MePlusUltraNetwork/podcasts * Business, Bourbon & Cigars is the preeminent resource for ambitious leaders who want a backstage pass to the top. Each episode, we sit down with ultra-successful executives and industry leaders who share their insider strategies for growth and success. And of course, we may even sip on some of the finest bourbon and light up our favorite cigars while we chat.* Each week, we bring you in-depth interviews with high-level executives and industry leaders who have a proven track record and in-depth understanding of what it takes to grow a business. They’ll share their no-nonsense approach, the challenges they faced on their journey to the top, and the strategies that helped them overcome obstacles and forge their own path to ultra-success.ME PLUS ULTRA * Transform your business and redefine your world with Me Plus Ultra virtual masterminds and leadership retreats: https://MePlusUltra.com * Me Plus Ultra is a place where visionary entrepreneurs come together, not just to network, but to forge lasting connections, inspire one another, and grow their businesses with confidence and purpose. With exclusive access to industry-leading knowledge, personalized growth strategies, and high-impact events, we empower you to transcend traditional business barriers. To elevate your business, join our Me Plus Ultra virtual masterminds and leadership retreats to surround yourself with peers who share your drive and passion.* Me Plus Ultra Instagram:

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“What did the council decide on item 42?” — answered with the speaker and the moment.