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Business Brain – The Entrepreneurs’ Podcast

Your Customers are Expecting to be Disappointed

19 Mar 2025

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In this episode of Business Brain, Dave Hamilton and Shannon Jean reflect on the unpredictable yet inspiring nature of South by Southwest and dive into two key business lessons: first, that customers today often expect to be disappointed — creating a powerful opportunity for businesses to stand out by exceeding […] The post Your Customers are Expecting to be Disappointed – Business Brain 632 appeared first on Business Brain - The Entrepreneurs' Podcast.

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