Send us Fan MailDawn talks with Isaiah Grant, a visionary entrepreneur and the founder of Kingdom Impact, a digital consultancy that has helped hundreds of service-based businesses scale to six- and seven-figure turnovers. Dawn and Isaiah talk about maximizing efficiency and putting some systems in your business.In this episode…Who is Isaiah Grant and whom does he serve? (00:48)You mentioned an 80/20 split between automation and manual tasks. Can you elaborate on what that looks like and how it works?(01:32)Is it possible to streamline systems over time, even if they’ve been pieced together, or does that require starting from scratch? How can businesses manage that without feeling overwhelmed?(04:54)Brick-and-mortar businesses can boost customer loyalty, predictability, and average order value by using targeted marketing, value-driven newsletters, and automation tools. (7:51)“It's ten times easier to use someone who's already spent money to spend it again than it is to acquire customers.” (10:39)How can automation deliver exceptional customer service while meeting the expectation for personal interaction? (11:42)Automating unsubscribe emails to inactive subscribers improves open rates and maintains a positive brand reputation. (21:10)Using sequences for onboarding, promotions, retention, unsubscribes, and referrals, businesses can create a streamlined marketing engine that fosters customer loyalty, boosts repeat business, and encourages valuable referrals. (23:51)How difficult is this to set up a three email? So where would number one you start one and then number two, how much time should we maybe set aside or should we make this something that we do over a quarter? How would you suggest implementing this? (25:59)What are the key areas in operations and financials that businesses should focus on automating, in addition to marketing and sales? (31:21)Isaiah Grant’s Information.Website: https://kingdomimpact.co/LinkedIn: https://www.linkedin.com/in/isaiah-grant/Facebook: https://www.facebook.com/TheBabyBoomerEntrepreneurInstagram: https://www.instagram.com/andreastenberg/Youtube: https://www.youtube.com/andreastenbSupport the showThanks for listening. If you liked what you heard and want more, please visit and subscribe:Subscribe to our Youtube Channel: https://youtube.com/@dawnkkennedyxo?si=DcRcjv7H0KN5_vFPFollow us on Instagram https://www.instagram.com/dawnkkennedyxoFollow us in Tiktok: https://tiktok.com/dawnkkennedyFor weekly in-depth articles, tips, and strategies: https://getinweredoingbusiness.substack.com Dawn’s Website: https://dawnkkennedy.com/Links and Freebies: https://dawnkkennedy.com/resources Support the showSUPPORT THE SHOWOrder Dawn’s book, The Profit Accelerator for Small Business ...

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