On this episode of the Business of Betting Podcast, Jason is joined by Rob Davies, COO of PowerPlay. Hear them discuss: 01:00 - Rob’s unique background in philosophy and his PhD on religious toleration 02:15 - Why Rob will always be a Bolton Wanderers fan, no matter what! 03:00 - The importance of accepting fallibility in business and decision-making 06:10 - How Rob transitioned from academia to the betting industry through William Hill 08:40 - Rob and Jason laugh about always being surprised by the “butler” in mystery plots 10:00 - How Rob’s perspective on the morality of gambling has changed over time 13:47 - What is “palpable error,” and how PowerPlay handles it transparently 15:22 - Jason tests Rob’s philosophy background with a counter-case on bet repricing ethics 20:47 - Why not build PowerPlay on top of an exchange model? Rob shares his insights 24:20 - Rob’s advice for startups: the importance of customer service and query resolution 28:10 - The rise of offshore and crypto casinos and their impact on regulated operators 32:18 - Rob’s reflections on his career and aspirations for the future ⚡️ Follow BoB on Twitter/X ⚡️ Watch BoB on Youtube ⚡️ Follow Jason on Twitter/X ⚡️ Apply to be a guest here --- This podcast is presented by Optimove, the #1 CRM Marketing solution for the iGaming industry. Since 2012, Optimove has served iGaming Operators from startups to industry leaders. Today, 4 out of the Top 5 US Operators Personalize Player Experiences with Optimove. iGaming operators know their growth journey begins and continues with Optimove, the #1 CRM Marketing solution for the iGaming industry. Hosted on Acast. See acast.com/privacy for more information.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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