Busting the omnichannel - enterprise hacks and chats
What can Unit4’s strategy tell us about the direction of cloud ERP (and enterprise AI?)
10 Nov 2024
At the end of a vigorous session with Unit4's leadership team, Jon Reed and Brian Sommer camped out in an unused conference room to break down what they learned. While successfully dodging interruptions from the hotel staff, Brian and Jon hash out Unit4's "self-driving" cloud ERP approach, the service industries they are targeting, and why this vendor brings the right cloud ERP issues to a head. The talk shifts to Unit4's potentially problematic end-of-maintenance deadline, and why they are handling this differently than we might expect. The pros and cons of Unit4's approach to AI are also covered - and Unit4 gets kudos for one of the few analyst days without any NDA material of note, which makes it easy to share an open podcast discussion with all.
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