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The Claire Byrne Show

Should Ireland have a universal parking app?

14 Apr 2026

Transcription

Chapter 1: What is the main topic discussed in this episode?

1.887 - 6.254 Claire Byrne

The Clare Byrne Show on Newstalk with Aviva Insurance.

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10.541 - 36.445 Sarah Madden

Now from congestion and potholes, traffic to roadworks, there's a lot to be frustrated with on Irish roads. But would a universal parking app like the one being rolled out in the UK lessen the pain of at least parking for everyone? Well, Newstalk's Sarah Madden reports. You've finally made it to town. Beating out traffic and road rage, you reach your destination.

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36.986 - 47.242 Sarah Madden

But the last hurdle is the worst one for many. That modern torture device known as parking. Because all the different apps, it's really frustrating. Everywhere you go, it's different.

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Chapter 2: What frustrations do Irish drivers face on the roads?

47.742 - 50.727 Sarah Madden

A polka, you know, there's different types of apps for different areas.

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50.707 - 80.663 Claire Byrne

lack of clear instructions say can you park here when can you park here how do you pay with some councils if you pay on at the machine it's one price if you use their app it's a higher price because it's I presume it's been contracted out doesn't seem quite right very disjointed I think there should be a sort of general tariff for whatever entity you're going into so if it's a shopping centre potentially all the shopping centres should be the same so you kind of know what you have to do

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80.643 - 88.999 Unknown

So if it's three quid here, it should be three quid everywhere. And is it per hour or is it for a three hour stay? I'm not actually a driver, funnily enough, so I walk everywhere.

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89.097 - 92.32 Sarah Madden

And are you avoiding driving as a result of the infrastructure?

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92.34 - 93.501 Unknown

Yes, most certainly so.

93.741 - 111.136 Sarah Madden

Driving and parking is a bit crazy. Like, I avoid driving into town because of the parking expenses and, like, how expensive it is to be. Like, you know, you go to all these car parks and it's like, I don't know, like, I remember recently I paid, like, €9 or something for an hour and I'm just like, you know what, you're better off coming in, public transport, you know, save the environment.

Chapter 3: How could a universal parking app improve parking in Ireland?

111.417 - 119.525 Sarah Madden

I use the apps. If you don't use the apps, you'll never really have change on you and some of the machines do require change. And, you know, outside of Dublin... A lot of the machines are very old and run down.

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119.905 - 140.675 Unknown

Yeah, the apps are quite useful, yeah. I think I have in the past downloaded at least two from different areas of the city, but they're now defunct. So yeah, I just give it to my wife to pay the parking. She's the app. Maybe I just deleted them so I didn't have to pay it. Oh, 100%. I say the amount of legging it from parking spaces is massive. Let's do a graph of that.

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140.695 - 147.184 Unknown

I don't think I've ever paid for parking anywhere. Really? Ever. I'm probably unique.

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147.164 - 148.967 Sarah Madden

How have you gotten away with that?

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148.987 - 149.709 Unknown

I don't know, yeah.

150.25 - 162.152 Claire Byrne

I never pay for parking. Parking rules are the guidance of wise men and the embarrassed fools. Some people will follow the rules, other people just stop and park and walk off. It's Ireland. It's what we do.

163.583 - 185.313 Sarah Madden

Oh my God, it's very frustrating. I obviously drive a lot with work and I travel a lot with work. I travel a lot generally around Ireland and I find it so deeply frustrating that every county, every city council seems to require a different app. Fionnuala Jones is a broadcaster, podcaster and self-confessed parking app hater.

186.014 - 201.518 Sarah Madden

I'm someone, because I'm travelling so much and going with work, often I'm late or rushing. So to get somewhere and park up and kind of be ready to go and then to have to realise I can't even go to a machine, we'll say, or something because they don't take card or whatever else.

202.079 - 211.434 Sarah Madden

To be met with the barrier of, OK, now I have to wait, download this app off my data, sign up, give my email, give my full name, give my first child probably to avail of this parking space.

Chapter 4: What challenges do different parking apps present to users?

211.454 - 232.276 Sarah Madden

It seems so nonsensical to me that we have... 85 different apps on your phone. The most recent example for me is I travel into Oxford to see a friend and I needed an app for that. You know, and say I didn't go back to Oxford for ages. That app then just sits on my phone, like wasting away on a screen that we don't, that I never see again.

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233.137 - 250.976 Sarah Madden

Some of them are a lot more old fashioned, just even in terms of aesthetics and like drop down menus and how to use them. They're not incredibly user friendly. There's an element of human error as well. Like if you put in the wrong license number, like you have to add a different car then. And you know, if you change your cars, you're having to deal with all that as well.

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251.457 - 270.304 Sarah Madden

Having all of these different apps, systems, code colors, you know, like trying to remember that is so confusing. I found myself stuck with that before in, I think I was parking out in Swords for something. And you know, sometimes the sign, you're going in and I remember going into a shop and asking like, what parking zone is this so I can pay on the app? And the people in the shop didn't know.

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270.424 - 287.548 Sarah Madden

And I'm not really blaming them either. Like, why would they know when we've enough to be worrying about as it is? without trying to remember is it DL, is it DR, is it Burgundy, this section that I'm parking in. Sorry, I'm getting very wound up about this now. As well as existing in their multiples, Ireland's parking apps are reportedly unreliable.

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287.889 - 297.102 Sarah Madden

They frequently crash or take a long time to process payments. Some even charge monthly for use. They're also not downloadable on all smartphones.

297.537 - 310.618 Unknown

For those that are not tech savvy or may have Chinese smartphones, which are not able to operate on the app. So this is causing difficulty for both locals and for tourists alike.

311.054 - 333.754 Sarah Madden

Nowhere is the issue of parking felt more keenly than in Galway City, where a legal dispute over a maintenance contract has rendered all of the city's 90 car park and on-street pay and display machines out of order since January 2025. Independent councillor Donal Lyons says the switch to pay by phone and the council's parking app is negatively affecting business.

334.139 - 352.926 Unknown

Elderly people from Moorland and Galway, they're stopping coming into the cities of the year because they do not want to go into high-rise. They don't want to work the app. And if you talk to some of the major businesses in the city, they say that their footfall is down from elderly that would normally shop there in restaurants and in grocery stores.

353.086 - 370.532 Unknown

They have seen a decline in that type of purchaser. And it's all, I feel it's all down to the app. Even my good wife, she will not, she has an old phone, it's not a smartphone, but she will not download, well the phone can take a download of an app.

Chapter 5: Why do some drivers avoid parking in cities?

403.282 - 406.966 Sarah Madden

You know, or like what color zone is it? It'd be good if it was everywhere, yeah. Yeah, it's very good.

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406.986 - 424.407 Claire Byrne

If it's a universal app, everybody's used to it. And there's no, say, trying to figure out what, you know, is it pay zone? Is it, do I need coins? Is it tap or whatever? So if it is a universal system, then that may be more user-friendly and it'll be used, mostly.

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424.387 - 438.459 Unknown

Once again, like most things in Ireland, things don't kind of join up together. So I guess of all the county councils, we're doing kind of the same thing. Everybody's confident about taking their car somewhere and they know when they can, where they can and how much that's going to cost them.

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438.479 - 456.598 Claire Byrne

If it's a universal app, is it a universal charge? So if you're paying, are you going to pay the same in Tipperary as you pay in Dublin? Is that fair? When it's done widespread like that, rarely does it work out cheaper for the consumer. It usually comes at a cost.

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456.958 - 473.412 Unknown

I also think for older people, a lot of the parking machines are out of order all the time now. I know my grandmother, she can't download an app and she finds it really... I think we shouldn't get rid of the machines themselves. I know there's a big push towards that at the moment, but I really think we should keep the machines as well for the older people.

473.493 - 481.846 Sarah Madden

Putting money into parking infrastructure, is that where we should be putting the money? Or do you think public transport, encouraging people to be like you and not have a car, is that what we should be doing?

482.086 - 490.319 Unknown

Definitely public transport. The metro goes under my house in Glasnevin, so no issues with it. Definitely public transport more as opposed to less cars, not more.

491.2 - 499.112 Sarah Madden

Luckily, for the likes of Fionnuala at least, the technology for a universal car parking app actually already exists here in Ireland.

499.227 - 512.647 Colin Delaney

We're effectively running a national parking platform with some other partners at a private enterprise level. And not everybody is on board yet, but it's something we've been aiming to do. And it's our mission to try and get that done.

Chapter 6: How do outdated parking machines affect users?

525.268 - 545.913 Colin Delaney

We have a lot of shopping centres in Ireland, hospitals, they're all connected. In the public sector then, you've multiple local authorities, you've over 30 local authorities in Ireland, and I'd also count Northern Ireland, another 11 councils, because people travel north and south as well. You need to have a service, ideally, that somebody can do over one or two apps max.

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546.374 - 562.872 Colin Delaney

And that's the aim we've been trying to do. So I would say on the local authority side, some of the big cities are very progressive, like Dublin. There are others out there that local authorities that are much smaller, parking is a much smaller issue for them. They may not have the money, the budgets, et cetera, to connect these type of services together.

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562.892 - 582.952 Colin Delaney

And I think that's probably where there's a need at a government level, maybe to get everybody aligned on it. I would say that some years ago, around the recession, there was an office set up called the Office of Government Procurement. Some years ago that was set up, and the idea behind that from the government was to help local authorities be more efficient and get value for money.

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583.493 - 603.822 Colin Delaney

And they had tried to do that in parking, and they're still working on it. And I think that's probably a step – it's not quite there yet – where you could help smaller local authorities offer a service because they are costly. It costs money to actually manage transactions and process and the technology and the apps and everything else. So to allow those smaller councils get on board.

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604.403 - 624.781 Colin Delaney

And you need the will. Will is just as important as the price because you need to have the will to actually see the benefits. of a unified mobile app, for example, to allow you to park in the market. And if you have that, it will work because the volumes that are driven from car parking in big cities will help cover some of the costs for the smaller towns to do it as well.

625.002 - 637.926 Sarah Madden

And that's our reporter Sarah Madden on universal parking apps. Let us know your thoughts. Should we have one parking app in Ireland? Why wouldn't we? Our text number is 087 1400 106.

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