When you call 911, police, fire or paramedics respond. But did you know they have no access to any medical information before they arrive? They’ll only get it at the scene — if you’re conscious and can tell them, if someone else is there, or if you have a medical bracelet or card with details. But even then, studies show the information, which is relayed by phone, takes an average of 7 minutes from dispatch, which delays medical treatment.In this episode, host Avis Favaro talks with Leslie McGill, president and CEO of MedicAlert, about a world-first experiment with Ottawa’s emergency services to get 911 dispatchers access to health data, not when first responders reach the patient, but in the blink of an eye.This episode is available in English. Episode transcripts can be found on our podcast web page.Learn more about the Canadian Institute for Health Information (CIHI).Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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