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Cavell Cloud Conversations

How is Agent Experience Shaping the Future of the Contact Centre?

09 Feb 2024

Description

Send us a textCome and join Finbarr and Patrick as they discuss their latest Contact Centre Decision maker research. Hear how our data indicates AI and Automation growth in the contact centre and what that means for the future of agents in contact centre environments.🔗 Follow us on LinkedIn for all the latest updates on Cavell events, research and other services.

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