PODCAST | Why Data-Driven Isn’t the Goal — Saks Global’s Veronika Durgin on Building a Data-Informed Culture

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Recorded17 Nov 2025

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In this episode, Saks Global VP of Data Veronika Durgin and WNS Analytics’ Gautam Singh discuss the next frontier of AI in luxury retail — from redefining decision-making to designing human-first guardrails for agentic AI.Listen to learn:🔹Why being data-informed beats being data-driven🔹How Saks is balancing AI innovation with human oversight🔹The emerging role of data “architects” in the talent ecosystemDisclaimer: The interviewee’s insights are personal and not representative of any current or past employer.

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